PYMNTS

MAY 28, 2020

In an interview with PYMNTS, Simon Powley , head of global banking and digital strategy at Diebold Nixdorf , said financial institutions (FIs) are likely to see incremental shifts that combine digital activity with brick-and-mortar visits. In this way, digital transactions will continue to increase. Business Banking, Too.

ATM 174

ATM Examples Digital Strategies Operations 174

Celent Banking

JANUARY 25, 2016

Celent´s discussions with banks have largely echoed this change, moving to a broader understanding of digital strategy and what it means to be “mobile.” Think about the consumer-facing branch tablet: This could be roaming personnel in the branch, tablet-like ATMs and kiosks, or as a way to streamline the on-boarding process.

Resources 100

Resources Mobile Strategy Digital Strategies 100

Gonzobanker

MARCH 24, 2021

Executives at the financial institution who have responsibility for customer service, digital banking and retail sales have one perspective. Bank of America recently reported that in 2020, 84% of all deposits were made through its automated channels (mobile, online and ATMs).

Customer Experience 144

Customer Experience Strategy Community ATM 144

Celent Banking

JULY 12, 2016

While the idea that mobile banking adoption would peak at around 50% doesn’t intuitively make sense for those in the industry, it’s obvious that many consumers are perfectly fine interacting with their bank solely through online banking, ATMs, or branches; they may never become mobile users.

Mobile 100

Mobile Survey UX Strategy 100

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

CB Insights

MAY 15, 2019

Notable projects: Card Free Access is a program developed out of the lab that allows Wells Fargo Banking customers to access ATMs through a variety of methods without their cards. Customers can use this feature in three ways: ATM access code, mobile wallet access at the ATM, and mobile wallet at the teller. Founded: 2015.

Innovation 78

Innovation blockchain Technology Groups 78