William Mills

SEPTEMBER 25, 2018

They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. banks @cashoff_uk Lina Perez, Billy Leung. ^SR.

Mobile 78

Mobile Customer Experience Lending Analytics 78

Gonzobanker

DECEMBER 19, 2022

Bartulis, Newtown Savings Bank – For more than 20 years, SVP and CIO Bartulis has helped Newtown Savings Bank grow. She was a trailblazer and an early innovator in analytics. As COCC’s Susan Salecky concludes, “Lynndel was the first female bank techie I met. The Smarter Bank Customer Experience Award.

Community 216

Community Fintech Industry Innovation 216

Insights on Business

FEBRUARY 19, 2016

My engagements with a number of global banks of various sizes over the past several months have been on one common agenda. What should be their strategy for Digital Banking transformation and what they can learn from FinTech innovation? The post What Can Banks Learn From The FinTechs?

Fintech 70

Fintech Innovation Lending Video 70

William Mills

MAY 9, 2018

Our Actionable Intelligence Management solutions help banks and mortgage companies streamline and automate manual processes, seize new business opportunities and manage compliance, all while transforming the customer experience. Key Partnerships & Customers. Synapse Financial Technologies, [link] @synapsefi.

Security 40

Security Samsung Strategy San Jose 40

William Mills

SEPTEMBER 9, 2016

Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Built the platform for networking, data management and analytics and reporting.

social media 40

social media ATM Mobile Customer Experience 40

William Mills

SEPTEMBER 7, 2016

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Built a workflow for the bank so the bank can approve payment and see all compliance and tax information.

Mobile 40

Mobile Cards Fraud Data 40

FICO

JANUARY 19, 2018

Consumers Demand Personalized Digital Engagement from Banks, In Real Time, On Any Channel. The financial and retail sectors both have emerging competitors who are more technologically sophisticated than the incumbents. 2 Build Powerful Analytic Engines that Predict and Prescribe.

Analytics 45

Analytics Millennials Retail Data 45