America Innovation Millennials User Experience 
Bank Innovation
APRIL 17, 2019
Having a "frictionless" user experience (UX) is among the top three qualities that bank customers look for when picking a new bank, right after "security" and "trustworthiness," according to a new report by financial technology provider, FIS.
PYMNTS
MARCH 17, 2020
Small businesses, particularly those launched by younger entrepreneurs, are often assumed to be a key driver of B2B FinTech innovation as business owners seek sophisticated, automated technologies to run their businesses. SMBs’ Technology Challenge. “They have a hard time using online banking.
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PYMNTS
DECEMBER 4, 2018
As depicted over the summer in our Innovation Readiness Playbook , FIs are focusing efforts across digital wallets, P2P payments and, of course, loyalty programs. In September, Bank of America announced that it would roll out a Premium Rewards credit card that offers customers unlimited points that never expire. “We
PYMNTS
JANUARY 14, 2019
Analysts who think of Macy’s as the bellwether for middle-America shopping and spending trends blamed some of the retailer’s gloom and doom on consumer skittishness over the stock market’s roller-coaster ride in the weeks preceding Christmas. At the same time, their in-store experiences have gotten less reliable. population was online.
William Mills
MAY 11, 2016
Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Customers can store all of their online profiles in one secure location to improve user experience. David Carr (Innovation Manager). Fiserv is meeting that need for FIs and millennials.
CB Insights
OCTOBER 10, 2017
Ninety-two million millennials will soon be in what Goldman Sachs calls their “prime spending years.” Bankrate found 83% of millennials don’t think they’ll ever retire: they simply “don’t think they’ll have the money” to do so.). The 3 questions Level Money asks users the first time they use the app.
William Mills
SEPTEMBER 7, 2016
The network lets the user ask family and friends to HELP the user buy something. I’ve heard that financial planners are having a hard time getting Millennials thinking about retirement but instead focus on short-term financial goals – homes, vacations, etc. How can you preserve the digital user experience?
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