Remove 2023 Remove Customer Experience Remove Risk Management Remove Security
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The 2023 GonzoBanker Awards

Gonzobanker

While Huntington is down like most bank stocks, the pain hasn’t been as severe, and Huntington doubled down on local markets in 2023 by consolidating business units. Importantly, Huntington has continued to focus on digital investments and its strong legacy of product management to remain a progressive regional bank. What a year.

Fintech 195
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The Horizontal, Embedded 2023 Technology Plan

Gonzobanker

Payments plan – Payments is, in fact, a line of business that has a huge technology component, but it must also address innovation, adoption, usage, profitability, and customer experience. Risk plan – Operational risk management is a company-wide discipline that has become the focus of regulators, boards, and the “C” level.

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A thoughtful approach to generative AI

Abrigo

Takeaway 2 AI can lead to more accurate and consistent outputs or predictions, better risk management, and improved customer experiences. The utilization of generative AI has sparked legitimate concerns about data security. Learn how technology helped a financial institution during uncertain times.

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Bank IT Spending – Use These Metrics to Improve Performance

South State Correspondent

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience. Technology-forward banks spend as much as 16.4%

Capital 195
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5 Ways Digital Payments Will Change FIs and Fraud in 2023

FICO

5 Ways Digital Payments Will Change FIs and Fraud in 2023. Vice President, Product Management. As I look back on 2022, I’m reluctant to lean too far into predictions for 2023. But I’ll still weigh in with prognostications for 2023. Buy-Now-Pay-Later Will Win on Customer Experience but Needs Enhanced Security.

Fraud 52
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Orchestration for Improved CX and Fraud Management

FICO

Orchestration enables banks to execute processes related to customer experience and fraud prevention. As customer journeys and fraud management processes become more integrated and digitized, the outcomes from their automated decisions can influence other decisions made along the chain.

Fraud 52
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Sift Science Eyes Global Fraud Prevention With $53M In Funding

PYMNTS

“With Sift Science, they no longer need to make this tradeoff – they can reduce risk while also improving customer experiences.”. In fact, some estimate that the industry will become a $43 billion market by 2023 – and Sift Science is not the only player. For example, Palo Alto-based Simility received $17.5

Fraud 108