2021 Customer Experience Innovation Risk Management 
Gonzobanker
DECEMBER 17, 2021
Gonzo readers, 2021 was just plain schizophrenic. It accelerated the customer move to digital and the employees’ move to some kind of work-at-home arrangement, at least in part. 2021 fintech investments, merger activities, and overall focus were off the charts. So which merger was the best in 2021? Doug Larson.
FICO
MAY 27, 2021
A Dozen Top Achievers in 2021. Earlier this year we provided a list of the winning companies in our 2021 FICO® Decisions Awards. This year the 12 winners have demonstrated extraordinary innovation in very different industries and markets. . Decision Management Innovation. Our 2021 Industry Judges.
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PYMNTS
JANUARY 31, 2018
In what was described by eBay as an effort to improve customer experience and offer sellers a more competitive cost structure, eBay announced news on Wednesday (Jan. All eBay sellers will be transitioned to the new data requirements — and intermediated payment arrangements — no later than July 2021, the company said.
PYMNTS
JANUARY 13, 2021
That’s distributed banking, a FinTech model that “remains invisible and never enters into a customer relationship with the end user but rather facilitates the technology, payment choices, risk management and customer experiences necessary to delight everyone in the value chain.”.
Gonzobanker
FEBRUARY 23, 2022
As the collision of traditional banking and fintech continues, there will be more competition and more innovative banking solutions due to the increasing number of actors seeking defensible niches and operational scale. infrastructure and the capacity to manage a BaaS strategy to significantly complement the core business.
CFPB Monitor
APRIL 1, 2021
Comments on the RFI must be received by June 1, 2021. Improving customer experience and gaining efficiencies in the allocation of financial institution resources, such as through the use of voice recognition, natural language processing (NLP), and chatbots. Augmenting risk management and control practices.
Abrigo
OCTOBER 20, 2020
Plan for new technology and innovations. The banking industry has faced many challenges in 2020, from transitioning to CECL, managing Paycheck Protection Program loans, and navigating an unprecedented economic recession. There is a demand coming from our customer base to make things easier, less cumbersome, and faster.
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