2020 Customer Experience Digital Banking Leadership 
Gonzobanker
DECEMBER 22, 2020
This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Sit back and enjoy our take on the best and worst of banking in 2020 as you celebrate the holidays. THE BANK AWARDS. Most Oft-Heard Statements of 2020. The Tiny Bank that Did It Award UBank of Texas.
PYMNTS
JANUARY 22, 2021
In " A Look Forward: What Executives Wish for America and the World in 2021 ," Doug Brown, senior vice president and general manager, NCR Digital Banking , discusses how financial institutions should evolve to remain relevant and build customers' trust. Data and personalization was the key to helping customers in 2020.
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Banking 2020
APRIL 28, 2015
Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. This value is not just providing a functional benefit but also a holistic experience, (i.e. what, when and how’ of the benefit), that customer values in the experience-based economy.
PYMNTS
JANUARY 11, 2021
license for financial services will enable it to offer banking products “U.K. customers expect from their everyday primary bank account.” . After getting the banking license, Revolut said it would develop a “financial super app.” He will be tasked with developing the board and leadership team.
The Financial Brand
JANUARY 3, 2021
A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes. The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand.
Cisco
MARCH 26, 2021
All financial services and retail session are future focused; taking the lessons learned from 2020 and building toward a more sustainable and inclusive future. Consumers’ use of the range of financial channels available to them expanded significantly in 2020. Are you ready for the future of work? Financial Services.
Gonzobanker
DECEMBER 17, 2021
Bank Deal of the Year. It was a cray cray year for mergers and acquisitions (M&As) in 2021 coming out of COVID slowdown in 2020. With prices rational and revenue pinched, there were some nice acquisitions by many banks. Bancorp for grabbing MUFG Union Bank. The Bank That Gets Fintech. THE BANKER AWARDS.
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