2020 Compliance Customer Experience User Experience 
Cisco
DECEMBER 21, 2020
As you read in part one of this blog, due to the pandemic and the resultant exponential increase in digital transactions, Customer Experience is far more paramount than ever before, across all demographics. How will you assure and secure user experience to any cloud from anywhere? How will you host legacy workloads?
ZootBlog
OCTOBER 11, 2016
This norm of using mobile devices to do everything from shopping to banking, mean security and a great user experience need to go hand-in-hand. We covered everything from pain points to fraud and compliance and best practices to manage it all. That is a staggering statistic clearly pointing to a poor user experience.
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Gonzobanker
JANUARY 17, 2020
Well GonzoBankers, the gang is back to work and we are all headed face-first into 2020 – a year with more uncertainty than most about how things will turn out. So, to get your Gonzo executive brains warmed up for a new year, I offer you 20 important banking realities for 2020 to guide your strategic execution efforts: 1.
Perficient
FEBRUARY 4, 2021
By having an inaccessible site, you are turning away 26% of your overall potential market and expose the organization to compliance violations. According to the Web AIM million accessibility evaluation study , the top five compliance errors are low color contrast, missing alternative text, empty links, missing form labels, and empty buttons.
South State Correspondent
APRIL 27, 2022
Banks that focus on the customer experience have come to learn that it is not the forward-facing customer experience that matters, but the “total experience” that now counts. Total experience is the business strategy for creating superior customer AND employee experience. Build from there.
Insights on Business
MARCH 26, 2018
Diamond kicked off the session by outlining how disruptive forces shape the industry, factors such as the “customer experience is a new control point”. Financial institutions’ customers demand personalized experience driven by analytics and artificial intelligence, and it has to be mobile. Hello, Cora!
FICO
DECEMBER 2, 2020
Little did they know that Covid-19 was about to happen and that the requirement to validate customers’ identities remotely would become an even more pressing issue. Bank Negara acted and in July 2020 they confirmed that with immediate effect, banks and other financial institutions could deploy eKYC as part of the onboarding process.
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