2020 Branding Customer Experience Leadership 
Gonzobanker
DECEMBER 22, 2020
This Year was brought to you by the number 2020 and the letters W, T and F” – Big Bird (more or less). Sit back and enjoy our take on the best and worst of banking in 2020 as you celebrate the holidays. Most Oft-Heard Statements of 2020. Kudos to blazing new trails that many institutions are taking on in 2020.
Perficient
MARCH 8, 2023
Promote the advancement of women into leadership roles. Not to mention, as of 2020, women control two-thirds of consumer spending, hold 40% of total global wealth, account for 40% of entrepreneurial activity worldwide, and are the main breadwinners in 49% of U.S. In fact, a 2021 study by BNY Mellon showed there would be an extra $3.22
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PYMNTS
JULY 30, 2020
The digital shift is coming late to Dunkin’ Brands. locations, including the previously announced 450 limited-menu Speedway locations, may permanently close in 2020 as part of a real estate portfolio rationalization. By the numbers, global sales for the entire company, which includes Baskin Robbins , declined 20.8
Perficient
OCTOBER 29, 2020
For any brand that promises to entertain, motivation should center on pleasure. That meant it needed viewers to not only discover its brand, download its app, register and begin watching but also to subscribe at either a $5 or $8 monthly payment level. Quibi launched in April 2020, just as the pandemic was upending public life.
The Financial Brand
JANUARY 3, 2021
The post Retail Banking Year in Review 2020: A Reflection in 20 Charts appeared first on The Financial Brand. A look at the digital banking trends of the last year provides a perspective for future strategies and organizational changes.
PYMNTS
MAY 22, 2017
The company slashed costs by $270 million this year and is on track to reach its goal of $300 million in savings by the end of the fiscal year, with plans to save $300 million more between now and 2020. He expects revenue to grow to more than $18 billion by 2020. “We percent or better.
Perficient
FEBRUARY 25, 2021
Our story so far has explored the gap between what customers expect and what brands deliver. To avoid a fall, first take stock of your firm’s customer experience and digital maturity. This includes knowing how your peers and senior leadership perceive said maturity. Maybe not just yet.
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