Gonzobanker

DECEMBER 20, 2019

GonzoBankers, 2019 was a year of extremes. Third, read and enjoy the 2019 edition of the GonzoBanker Awards, our 18 th. THE BANKING AWARDS. Charles Scharf, CEO, Wells Fargo – We have to give a nod to the individual tapped to restore the reputation and culture of such a legendary bank. Bank Merger of the Year.

Idaho 148

Idaho Conference Data Marketing 148

South State Correspondent

JANUARY 30, 2024

The good news is that for many other areas, budgets are lower at banks compared to last year, and the fact that IT is still positive underscores the strategic imperative that banks face to digitize traditional operations, reduce costs, gain scale, and improve the customer experience.

Capital 195

Capital Operations Customer Experience Comparison 195

Independent Banker

SEPTEMBER 30, 2021

In this feature, we’ll look at a number of ways you can continue to build trust—an especially crucial task as the pandemic continues, telecommuting persists and consumer banking practices evolve. But for most community banks, building a trustworthy brand isn’t a conscious effort. fashioned customer service.

Community 139

Community Community Bank social media Security 139

Independent Banker

AUGUST 31, 2021

The payments space can be dizzying for even the most enterprising community bank. Experts point to a strategy built on customer input and relationship-building. Banking-as-a-service (BaaS). Central bank digital currency (CBDC). The customer connection. The customer drives everything,” Laverdure says.

Trends 91

Trends How To Payments Community Bank 91

Gonzobanker

JANUARY 17, 2020

In the soon to be released What’s Going On In Banking study, Cornerstone ’s Ron Shevlin shows that both bank and credit union execs are most fearful of big tech (Amazon Prime, Venmo, Apple Card) primarily because of their great data reach and ability to drive customer experience.

Customer Experience 127

Customer Experience Fintech Regional Cards 127

Gonzobanker

MAY 21, 2019

The framework to assess the acquired bank is based upon Bezos’ famous 2016 shareholder letter that outlines Amazon’s core business philosophy. The following memo outlines my assessment and recommendations concerning our purchase of Acme Bank, a $5 billion institution located in Metropolis, USA. To: Jeff Bezos – CEO.

Customer Experience 112

Customer Experience Analytics Management Operations 112

Abrigo

FEBRUARY 27, 2020

Many community bankers expect a recession will start by at least mid-2021, according to the most recent Community Bank Sentiment Index. Survey Methodology: Abrigo asked 15 questions in an online survey of Abrigo customers and non-customers from Nov. 21, 2019 – Jan.

Lending 243

Lending Survey Data System 243