Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Power 2019 U.S. Opportunity #1: When opening a new account.

Customer Experience 72

Customer Experience Retail San Diego Study 72

PYMNTS

AUGUST 24, 2019

Last year, in fact, some 80 million people bought mobile game tickets – and it is fairly certain that number will continue to increase in 2019 and into 2020. Bundled sports broadcast packages, social media and high-definition televisions allow them to enjoy games from the comfort of their living rooms.

Payments 161

Payments social media Mobile Seattle 161

PYMNTS

MAY 1, 2020

But what about the entrepreneurs who are still hanging onto their dreams of starting a retail business? Quite the contrary,” says Bob Brennan, chairman of the National Expansion Council and one of the directors of a nonprofit organization called Entrepreneurship for All (EforAll) based in Boston, Massachusetts. “I

Community 148

Community Massachusetts Boston social media 148

PYMNTS

SEPTEMBER 23, 2020

On March 24, on what would have usually been a busy day at the start of spring, the state ordered all nonessential retail shops on the green to shut down, as the pandemic crept its way north from New York City and south from Boston. That day was the start of a harrowing three-month retail lockdown.

Connecticut 182

Connecticut New York City Community social media 182

Cisco

MAY 29, 2019

In retail banking, it’s clear customer experience matters, and the stakes have never been higher. And it’s not just about happy customers… Boston Consulting Group data indicates personalizing customer journeys can lead to a 10-30% increase in revenue. Power 2019 U.S. Opportunity #1: When opening a new account.

Customer Experience 48

Customer Experience Retail San Diego Study 48

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.”

Industry 110

Industry social media New York City Retail 110

PYMNTS

JULY 31, 2019

Call Blue Apron what you will: a struggling retailer, a comeback kid, a prime example of hype in the online world, a respectable survivor. Once they made their Blue Apron meals, he says they couldn’t stop talking about it and sharing photos of what they made on social media.”

Industry 100

Industry social media New York City Retail 100