Remove 2016 Remove Fintech Remove User Experience Remove UX
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Fintech with The Jetsons at FinovateFall 2016

Fintech Labs Insights

It’s 2016, and the red hot fintech sector has evolved immensely since Finovate first launched 10 years ago. With tech companies such as Uber and Venmo setting a higher bar for user experience, consumer expectations have also evolved. Still don’t have your ticket to FinovateFall?

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Reality Check: U.S. Banks offering TouchID log in are still rare

Celent Banking

The reality is a lot more sobering: as of early February 2016, 24 banks let customers log in this way (with one on the way). Why has your bank or credit union not improved the user experience this way? And, in fact, ApplePay just activated its 1000 th bank (adoption is another story, and the subject of another post).

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Finovate Debuts: Innofis Enhances the UX for Banks and Customers

Fintech Labs Insights

Customers shouldn’t be the only ones enjoying a great user experience. That’s the driving factor behind Innofis , a company that furnishes a suite of digital banking tools providing a beautiful user experience for both bankers and their customers. And the response has been tremendous.

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FinovateFall Sneak Peek: Bluescape

Fintech Labs Insights

A look at the companies demoing live to 1,500+ fintech professionals on September 8 & 9, 2016. Bluescape , a visual collaboration platform, enables financial UX/UI design teams to see the whole picture as they design, refine, and develop better products faster. Register today. Why it’s great.

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FinovateEurope Sneak Peek: ING Bank & Uselab

Fintech Labs Insights

A look at the companies demoing live to 1,500 fintech professionals. ING Bank Śląski , co-presenting with Uselab , has created the first holistic corporate banking ecosystem, ING Business, providing our business customers with a truly omnichannel experience. The utmost user experience standards. Register today. .

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Alerts: Discover Card Highlights Merchant Refunds

Fintech Labs Insights

Discover Card merchant refund notification email (29 Sep 2016). But after clicking through the email, the user experience (UX) gets a bit gummed up. And there is a huge button at the bottom to check out the transaction online (not that you’d really need to).

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Lessons From The Failed Chatbot Revolution — And 5 Industries Where The Tech Is Making A Comeback

CB Insights

In 2016, chatbots were all the rage. There are many reasons why chat didn’t take off in 2016. But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Fintech: Contract review & bill negotiation. CEO Satya Nadella proclaimed that “bots are the new apps” in March 2016.