Celent Banking

OCTOBER 10, 2016

There’s still plenty of fragmentation in the market : Android is an open system utilizing Host Card Emulation (HCE), while Apple is a closed system using a secure element. While the system is safer than traditional cards, the perception that it’s less safe is keeping many users from adopting it.

Mobile 100

Mobile Payments Apple Samsung 100

Celent Banking

JUNE 5, 2015

An event geared towards academics, its rigor is a refreshing complement to the work that I see from market practitioners at traditional industry shows. These “UX” nuances matter, and refining the details of the user experience will be hugely important.

Conference 100

Conference Taxes User Experience Nebraska 100

PYMNTS

MAY 8, 2020

The small business FinTech arena continues to blossom as more developers explore ways to address a market historically underserved by traditional financial institutions (FIs). The Front-End Strategy: UX. “We think of the user experience as critical and want to apply this philosophy on the business side.”

User Experience 175

User Experience UX Fintech Tools 175

PYMNTS

FEBRUARY 13, 2018

Lingerie is a Valentine’s Day type of purchase, and, as Adore Me ’s Vice President of Customer Engagement Nicolas Capuono explained, it’s a purchase experience his firm is deeply dedicated to fixing. Capuono noted nearly half of Adore Me’s team is devoted to the user experience (UX) and IT.

UX 101

UX Branding Innovation User Experience 101

BankNXT

FEBRUARY 20, 2017

You have the opportunity to implement innovation and change the experience for your customers. Boring, bureaucratic, commoditised – why banks need to shift towards experience on BankNXT. Don't be the bank that just waits and waits, until it's too late. Story by Alex Nechoroskovas.

Innovation 73

Innovation User Experience UX Marketing 73

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Personal finance: Chatbots to help manage spending.

Industry 78

Industry Examples Tools Retail 78

PYMNTS

JANUARY 26, 2017

Catching the customer’s eye in the hopes of drawing them onto a retail site where they will hopefully be inspired to buy something (or at least look at an ad that will later impel them to buy something) has been a hallmark of digital marketing since the first moment there was a digital space in which to market. What’s Next .

User Experience 100

User Experience UX Data Marketing 100

CB Insights

OCTOBER 10, 2017

It’s even harder when your target market would rather never think about what you’re trying to sell them — retirement, for example. Below, we’ll show you: How to use pre-launch marketing to build trust and hype. Use pre-launch marketing to build both trust and hype. WHY ARE THEy SUCCESSFUL?

Tools 78

Tools Millennials US Maine 78

PYMNTS

JUNE 4, 2020

Fortunately, driving awareness of an FI’s updated capabilities to such a customer base is often much easier than promoting the bank to a mass market. Instead, they mostly provide a pre-paid card attached to a much slicker digital user experience (UX).

Mobile 141

Mobile UX Cards Payments 141