Perficient

NOVEMBER 19, 2020

Many banks continue to use knowledge-based authentication and out-of-wallet questions, which have challenges when customers have recently moved. What information is easily obtainable via social media, making it less useful for KYC and security purposes? How integrated are marketing and digital?

social media 309

social media Customer Experience Knowledge Base Mobile 309

PYMNTS

SEPTEMBER 5, 2019

Seventeen percent of call centers are looking to replace knowledge-based authentication (KBA) with multi-factor authentication (MFA) to better protect customers from scheming fraudsters, and though that may not seem like a high percentage, it is double the number of centers that were looking at such methods in 2018.

social media 116

social media Fraud Tools Knowledge Base 116

PYMNTS

JULY 10, 2019

With the digital identity market expected to reach $15 billion by 2024, major ID providers such as Google and Apple are racing to improve the identity verification experience. Developments From Around the Digital Identity World. Apple announced its own digital ID program, Sign In with Apple, at its recent Worldwide Developers Conference.

Apple 158

Apple social media Knowledge Base Mobile 158

PYMNTS

APRIL 22, 2020

Banks are jostling for space in the market because an expanding number of FinTechs and large-scale technology companies are competing for the same set of consumers. Using biometrics in place of old-school knowledge-based authentication (KBA) procedures and passwords can also help improve the overall onboarding experience.

Security 133

Security Data Fraud Tools 133

William Mills

MAY 11, 2016

Demo: Sezzle app with knowledge based authentication to link bank accounts. What’s the market strategy? Adds in Social security. Then confirm identity with knowledge based authentication. The account has a tie into social media and sharing. Plus the 1% rewards. ^KT. Who is the target audience?

Video 40

Video Mobile social media Analytics 40

CB Insights

MAY 10, 2018

The early consultants changed that by using market research and data analysis combined with niche expertise to help companies manage their supply chains, improve their product positioning, and enter new markets to beat their competitors. Consultants did this because clients weren’t. From the FAQ for BCG’s Gamma program.

Strategy 78

Strategy Management Analytics Tools 78