PYMNTS

MAY 8, 2020

New York City fashion boutique Nili Lotan has a client list that reads like the front row at Fashion Week (back when such events were still held). Dispatching one of New York’s elite styling teams exemplifies the new face of “ clienteling ,” the retail practice of assigning sales associates to individual, high-value customers.

Retail 151

Retail New York City Branding New York 151

PYMNTS

NOVEMBER 8, 2018

In a bid to increase loyalty, merchants are driving innovations in their stores. To that end, some brick-and-mortar retailers have begun to offer rewards programs for the very first time to bring shoppers through their doors. Retailers are taking new approaches to the way they attract customers.

Innovation 178

Innovation Las Vegas Payments Fort Worth 178

PYMNTS

NOVEMBER 26, 2019

Luxury and upscale retail are undergoing some significant changes as the holiday shopping season kicks off and a new decade approaches. The retailer recently delivered earnings that beat analysts’ expectations for the recently completed financial quarter, even as its net sales declined year over year. Social Retail.

Retail 131

Retail Online social media United States 131

PYMNTS

JUNE 27, 2019

To provide consumers with fresh, on-the-go food in an eco-friendly way, innovators in the culinary space are bringing salads and other options to vending machines. FreshBowl , for instance, stocks its kiosks with locally sourced meals that are approved by nutritionists and made at its New York City kitchen. is about 4.5

Retail 108

Retail New York City New York Chicago 108

PYMNTS

DECEMBER 12, 2019

The obituary for brick-and-mortar retail has been written many times. But recent developments show there is still life — and perhaps even new life — in physical commerce. The results of a new survey found that most people — around 77 percent — plan on returning some of their gifts this holiday season, according to reports.

Retail 131

Retail Milwaukee New York City New York 131

PYMNTS

JULY 22, 2019

Much of the excitement surrounding automated retail — aka cashierless retail — has been driven by Amazon Go, but the enthusiasm for “just-walk-out” technology has been tempered by the stores’ limited locations. The next wave of automated retail might be heralded by U.K.-based New Developments. million to 4.5

Innovation 125

Innovation San Francisco Retail Study 125

PYMNTS

NOVEMBER 9, 2018

It’s not uncommon for brands to open permanent stores after experimenting with pop-ups, but Glossier is taking an innovative payments approach to its new flagship in New York City that launched on Thursday (November 8): the company is bringing its own point-of-sale system (POS) to the flagship.

Retail 144

Retail New York City New York Branding 144

PYMNTS

MAY 22, 2019

specifically, the use of such payments for mass transit in New York City. In an new PYMNTS discussion, Dan Sanford, Visa ’s global head of contactless payments, talked with Karen Webster about the May 31 launch of a contactless payments pilot involving the Metropolitan Transportation Authority (MTA) in New York City and Chase.

New York City 171

New York City New York Payments Training 171

PYMNTS

AUGUST 9, 2019

Outdoor apparel retailers are reinventing their brick-and-mortar spaces to connect with customers by making stores into destinations that offer experiences. In the updated retail space, the company said, customers will “immediately feel The North Face heritage and experience the brand’s values.”

Retail 108

Retail New York City New York United States 108

PYMNTS

NOVEMBER 16, 2018

Big brands are opening big stores in big cities, but Nike is taking a decidedly digital approach with its New York City flagship: that is, the customer payment and shopping experience in the new space is powered by mobile technology. In Other Brick-And-Mortar Retail. percent forecasted by analysts.

Training 150

Training Retail New York City Branding 150

PYMNTS

NOVEMBER 20, 2019

Providing a top consumer experience is becoming more important and is a rising trend in retail, and that will almost certainly increase in the 2020s. The new 19,700-square-foot space will feature a studio equipped for yoga and high-intensity interval training classes. Physical Retail Efforts.

Retail 109

Retail New York City Minneapolis Branding 109

PYMNTS

SEPTEMBER 18, 2019

Among the defining endeavors of our time — at least for the worlds of payment and commerce — has been to bring brick-and-mortar retail stores into the new century. It’s an ongoing effort that has probably seen more failures than success stories, but that’s certainly not keeping people from betting on new innovations.

How To 176

How To New York City Retail Mobile 176

PYMNTS

DECEMBER 14, 2018

Retailers are bringing experiential stores to big cities, and Starbucks is no exception: The coffee chain was set to open its Starbucks Reserve Roastery New York City on Friday (Dec. According to the announcement, the offering is available on the retailer’s eCommerce site and at its 1,400 retail locations.

Retail 161

Retail New York San Francisco Chicago 161

PYMNTS

MAY 24, 2017

Location is everything, and PlaceIQ has created a new way for retailers to leverage it. Enter the new LandMark product, which lets clients view and compare analytics from a staggering repertoire of businesses in order to understand, and perhaps revise, their own place in the market. How much foot traffic is their store seeing?

Retail 105

Retail New York City Colorado Analytics 105

PYMNTS

FEBRUARY 14, 2020

Brick-and-mortar retailers are opening smaller-scale locations packed with technology designed to meet the needs of shoppers in cities. The retailer said that “almost 90%” of the selections in the store were chosen to meet the needs of Mansion House customers. In Other Brick-and-Mortar News. Simon would pay $52.50

Miami 130

Miami United States New York City Retail 130

PYMNTS

FEBRUARY 15, 2019

In a potential challenge to Apple at brick-and-mortar retail, Samsung Electronics is looking to move beyond pop-up shops with its own full-scale U.S. And they will be able to have repairs on a walk-in basis for mobile technology as well as customer support — service offerings similar to those at the brick-and-mortar locations of Apple.

Samsung 123

Samsung Los Angeles New York City Apple 123

PYMNTS

JUNE 26, 2019

In the digital age of shopping for clothes and accessories, modern-day consumers don’t want retailers to entertain them: Instead, they want these merchants to bring them an easy experience, offering seamless shopping in store and online. The technology has been made famous by Amazon through its checkout-free Amazon Go stores.

San Francisco 138

San Francisco New York City Retail New York 138

PYMNTS

JUNE 7, 2018

Adding to its technology efforts, H&M is rolling out a voice-activated mirror in a flagship New York City location. Microsoft, Ombori and Visual Art worked to create the device, which “sleeps” until facial detection technology turns it on.

New York City 125

New York City New York Big Data Retail 125

PYMNTS

AUGUST 24, 2018

The technology, which is powered by artificial intelligence, was developed by Donde Search , the retailer said in an announcement. Early data shows that this is one of the most important innovations in the eCommerce space in recent years.”.

New York City 102

New York City New York Online Mobile 102

PYMNTS

JUNE 11, 2020

The digital shift continued to show its dramatic potential to change retailing today, as three companies announced major changes to their business models. Zara was not among the retailers seen to be at risk from the pandemic, so the move was something of a surprise. Zara’s announcement was the most dramatic.

San Francisco 130

San Francisco New York City Retail Branding 130

PYMNTS

FEBRUARY 13, 2020

Walmart’s New York City-based concierge shopping service Jetblack is shutting down and laying off most of its 350 staffers, according to reports on Thursday (Feb. Jetblack was launched publicly in 2018 as part of an innovation arm at Walmart dubbed Store No. The service ends Feb. The service ends Feb.

New York City 141

New York City New York Training Capital 141

PYMNTS

AUGUST 9, 2019

The retailer’s Power locations are said to be four times larger than its usual mall locations, and one is set to open this weekend in New York City, CNBC reported. The new store in the city’s Washington Heights neighborhood has kids’ and women’s merchandise downstairs and men’s items upstairs.

Los Angeles 110

Los Angeles New York City Washington New York 110

PYMNTS

SEPTEMBER 14, 2018

Cashierless stores aren’t just for mega retailers like Amazon to sell prepared food from their kitchens or products from other producers: Beverage brands, among other companies, are getting into the action and choosing this checkout experience for stores that showcase their own products IRL (“in real life”) as a marketing tool.

Branding 139

Branding Marketing San Francisco Seattle 139

PYMNTS

FEBRUARY 22, 2020

In the February 2020 Order to Eat Tracker ®, a PYMNTS and Paytronix collaboration, we explore the radical transformation that order-to-eat commerce is delivering to the restaurant sector, as well as the technology firms catering to it. … What we focus on in New York City is that … big word-of-mouth opportunity [for] lunch.

New York City 187

New York City New York Branding Operations 187

PYMNTS

MAY 17, 2016

One would expect that a event called the Retail Innovation Conference (RIC) would be a veritable brainstorm of big ideas as to how to improve the woeful retail space in the U.S.: As Retail Dive found in its experience at RIC, many analysts believe that somehow — and fairly recently — retail has lost its way in that regard.

Retail 100

Retail Conference New York City Innovation 100

PYMNTS

MARCH 26, 2018

The Tesco veteran will work to boost the retailer’s online grocery business as the company’s new president, CNBC reported. There are so many ways technology can change retail and be a force for good in our lives,” Belsham said in a statement. “In

New York City 100

New York City New York Branding Online 100

PYMNTS

OCTOBER 2, 2017

In retail news, home goods eTailer Wayfair announced Friday (Sept. 29) it had launched a new tracking feature to help keep its delivery team accountable for deadlines. According to reports from Chain Store Age, the company’s new Day of Delivery Tracking offering is part of an increased focus on improved customer service.

San Francisco 101

San Francisco New York City Cleveland Detroit 101

PYMNTS

MARCH 20, 2020

Fast casuals, quick service restaurants (QSRs) and table service operations all have long been working to innovate their ordering services. The pandemic-related increase in demand will now give food brands a larger chance to test and demonstrate their new order-to-go technologies and approaches.

Software 174

Software New York City Ohio Management 174

PYMNTS

APRIL 5, 2019

It offers amenities such as showers, nap pods and soundproof phone booths, along with functional retail with essential items available. In addition to the current Hudson Yards location, additional New York City locations are planned to roll out this year). Hudson Yards .

Mobile 100

Mobile New York City New York Branding 100

PYMNTS

AUGUST 7, 2020

The drop was tied to closings at its two New York City physical locations and reduced supply for its consignment business model in New York and Los Angeles. The RealReal operates four stores, two in New York and one each in Los Angeles and San Francisco. 6), leading to a steep drop in its results.

Los Angeles 150

Los Angeles New York San Francisco New York City 150

PYMNTS

JUNE 4, 2016

And that’s a good thing for the consumers and the enterprises that are investing in this technology. As for specific numbers, the low-end figure is about $10 and the high-end amount is the $15 an hour that California, New York City and Seattle — three of the more expensive cities in the U.S. One is to raise prices.

Software 100

Software Retail New York City ATM 100

NCR

FEBRUARY 21, 2017

Today, the ATM is one of the most familiar features of the retail banking landscape. Many banks continued to deploy this technology over the rest of the decade. In 1977, Citibank invested more than $100 million in the installation of ATMs across New York City. This year, the automated teller machine turns 50.

ATM 85

ATM Innovation New York City New York 85

PYMNTS

NOVEMBER 5, 2018

To help improve the retail shopping and shipping experience, virtual reality (VR) and augmented reality (AR) is catching on with big-box retailers in the U.S. AR could be on the cusp of having its moment, as a large brick-and-mortar retailer has fresh plans to appeal to shoppers willing to test out the technology.

social media 152

social media Los Angeles Retail New York City 152

PYMNTS

JANUARY 17, 2017

Small and mid-sized businesses are getting another option for point-of-sale (POS) solutions to keep up with the ever-changing, mobile-forward retail world. Samsung says the new technology is deliberately aimed at being an alternative to countertop devices, as it is capable of being used also as an associate walks around a retail location.

Samsung 100

Samsung New York City Software Retail 100

PYMNTS

MAY 3, 2018

Amazon wants to improve sizing, and so, the eCommerce retailer is studying different body types. More specifically, Amazon is inviting people to visit a New York City office building once every other week for 20 weeks to track small changes and variations in their measurements over time. Will it work?

New York City 107

New York City Study New York Video 107

PYMNTS

AUGUST 22, 2019

Mobile checkout is getting a boost from one of the largest retailers, further evidence of the technology’s continuous move deeper into the consumer mainstream. According to a report from Chain Store Age , “7-Eleven is introducing mobile checkout to select locations in New York City.

Mobile 128

Mobile New York City Retail Austin 128

PYMNTS

MAY 15, 2019

Taxi companies in this competitive market must either innovate their existing models or get off the roads. Those that already offered taxi technology, such as Curb Mobility, unveiled ride-hailing apps to remain relevant and help taxis stay competitive. Customers with disabilities can now use Curb to hail yellow and green cab rides.

New York City 100

New York City New York Mobile Industry 100