PYMNTS

APRIL 22, 2016

The challenge for the bank will be remaining competitive when the interest rate is ultimately dialed back and the offering itself – namely its features and user experience — need to steer the ship. The focus for us has to be customer experience,” Dickinson explained of the pause due to speed of growth. “But

User Experience 100

User Experience Digital Banking Customer Experience System 100

Gonzobanker

MARCH 28, 2024

Faced with competition from national banks, challenger banks and fintechs, financial institutions are working to take a portion of matters into their own hands, bringing in strong digital product management, user experience, development and integration capabilities. Due diligence is your friend.

Digital Banking 146

Digital Banking Customer Experience Strategy Exercises 146

Insights on Business

FEBRUARY 13, 2019

In today’s rapidly changing business environment, managing responsiveness and the proliferation of regulations and IT systems, as well as rapidly expanding volumes and data variety, has become a high stakes balancing act. The relationship was largely an interview, or based from a questionnaire, and treated as a “check box” exercise by many.

User Experience 79

User Experience Compliance Risk Management Training 79

FICO

MARCH 6, 2020

A partnership aimed at helping banks, payment providers and fintechs meet the ever stronger regulatory demands while reducing effort and expense. . I also manage the partner channels and programs for our financial crime compliance solutions. What do you do? How long have you been in the industry? What solutions do you have?

Compliance 81

Compliance Technology Fraud Analytics 81

CB Insights

OCTOBER 31, 2019

But while many chatbots didn’t meet users’ high expectations, they haven’t entirely fallen short. Today, the bots are still being used across industries like fintech, healthcare, sales and CRM, retail, and even law — and they’re having important, though quiet, effects. Fintech: Contract review & bill negotiation.

Industry 78

Industry Examples Tools Retail 78

CB Insights

OCTOBER 31, 2017

The Pivot : We came up with a fresh take on the plethora of AR-style apps that create visual effects based on face detection and tracking… [Poor user experience] had a big impact on our retention metrics. Title: Fintech ‘Plastc’ Shuts Down After Cancelling All 80,000 Pre Orders. The clock kept ticking. Product: Plastc.

Company 78

Company US San Francisco Capital 78