Gonzobanker

MARCH 28, 2024

2024 will prove to be a remarkably busy year in the digital space, when many financial institutions will make near-life-or-death choices about the future of their digital platforms and how they will support them. Like FIS, this announced migration has spurred many future digital discussions among the JHA install base.

Digital Banking 148

Digital Banking Customer Experience Strategy Exercises 148

PYMNTS

APRIL 10, 2020

While this strategy can yield results, it can also create silos, hampering a bank’s ability to achieve one of the most vital goals of DX: seamless integration of operations that boost efficiency and improve the end-user experience. “Banks are technology companies,” Rio Tinto recently told PYMNTS.

Technology 360

Technology Company Operations Payments 360

Celent Banking

JANUARY 20, 2017

Of those, 27% indicated that improving availability of online and mobile banking tools were a major reason for reviewing their bank relationships, and 55% cited the need for an improved customer experience. Simplify the user experience. Enhance authentication options, including biometrics.

Strategy 100

Strategy User Experience Digital Strategies Tools 100

Fintech Labs Insights

SEPTEMBER 16, 2016

Desert Schools FCU is the largest credit union in Arizona, with $4 billion in assets and more than 220,00 online banking users. “Financial institutions like Desert Schools are embracing this shift in consumer expectations by investing in digital technology that delivers a superior, engaging experience,” Bohanan said. .

Digital Banking 12

Digital Banking Technology Arizona Texas 12

NCR

APRIL 5, 2016

The continuous evolution of online and mobile banking has provided consumers with the ability to have this anytime, anywhere experience, but the tradeoff between securing access and providing a positive user experience seems to be at odds. New approaches must be in place to ensure security.

Digital Banking 40

Digital Banking Security User Experience Mobile 40

Javelin Strategy & Research

FEBRUARY 1, 2022

2022 Cyber-Trust in Banking Scorecard Javelin Report Date: September 27, 2022 Authors: Suzanne Sando , Alexander Franks Research Topic(s): Cybersecurity , Fraud & Security For consumers to trust their financial institutions, their expectations need to be met and exceeded. The scorecard assesses five companies examined in a. The report me.

Report 40

Report Digital Banking Fraud Mobile 40

Fintech Labs Insights

DECEMBER 5, 2016

So do we have a security problem or a convenience problem?” ” “As a security professional I’ve always been told you can be secure or you can be convenient but you can’t be both,” White said. You can be secure and your customers will be happy.” “Now you can be both.

Security 12

Security Mobile Technology Virginia 12