PYMNTS
NOVEMBER 20, 2020
These include South Bend, Indiana-based Teachers Credit Union (TCU), which has nearly $4 billion in assets and serves more than 300,000 customers at 57 branches across Indiana and southwest Michigan. Part of the CU’s mission has also been to reach out to these members to emphasize the safety of its digital offerings.
PYMNTS
OCTOBER 12, 2018
As Wells Fargo seeks to cut costs while retooling its business for the age of digital banking, the company reported slightly better than expected revenues, but missed analysts’ earnings expectations for the third quarter. The bank reported revenues of $21.9 In addition, the bank counted 22.5
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PYMNTS
SEPTEMBER 23, 2019
More diverse communities are being served by CUs than ever before, with the state of Michigan recently approving the nation’s first LGBTQ-focused CU, Superbia Credit Union. How Digital-First CUs Can Break The Impersonality Barrier. For more on these and other CU news items, download this month’s Tracker.
Gonzobanker
DECEMBER 14, 2023
Lake Michigan Credit Union CEO Sandy Jelenski – Since becoming CEO in 2000, Sandy has led the growth of LMCU from $400 million Union to $13 billion, all while building a mortgage business and servicing portfolio that nearly matches the size of the credit union’s balance sheet. Paul Murphy, founder of Murphy & Co.
Gonzobanker
JUNE 26, 2019
The bank not only found opportunities to eliminate the need for manual data entry, but it also estimated that 25 CRM users are saving about an hour per week just by making data easier to find. Lake Michigan Credit Union tackled the notorious “next best product” challenge by incorporating member data and overlaying organizational priorities.
PYMNTS
APRIL 24, 2020
These technologies could also reduce banks’ operational costs as they would not need to fully open branches, giving them even more incentive to consider additional tools that may help lighten the load. Digital Technologies Under COVID-19. Stay-at-home orders and social distancing protocols may increase that growth, however.
Gonzobanker
MAY 12, 2020
Another take: “Despite all the ways to conduct transactions – online, ATM, contact center – we still saw some very long lines in our drive-ups (especially when EIP payments were sent). Pre-COVID, most FIs opened approximately 10% of their accounts via the online channel, with the other 90% still being opened in branches. Eagle CU, $1.0
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