PYMNTS

NOVEMBER 20, 2020

These include South Bend, Indiana-based Teachers Credit Union (TCU), which has nearly $4 billion in assets and serves more than 300,000 customers at 57 branches across Indiana and southwest Michigan. Part of the CU’s mission has also been to reach out to these members to emphasize the safety of its digital offerings.

Technology 253

Technology Indiana Michigan Tools 253

PYMNTS

SEPTEMBER 23, 2019

In the September Credit Union Tracker , PYMNTS explores the latest in the world of CUs, including friction between CUs and the ABA, the increasing importance of social media for member engagement, and how CUs are regaining their personal touch in an increasingly digital world. How Digital-First CUs Can Break The Impersonality Barrier.

social media 157

social media Trends Michigan United States 157

Gonzobanker

MAY 12, 2020

Another take: “Despite all the ways to conduct transactions – online, ATM, contact center – we still saw some very long lines in our drive-ups (especially when EIP payments were sent). Pre-COVID, most FIs opened approximately 10% of their accounts via the online channel, with the other 90% still being opened in branches. Eagle CU, $1.0

Trends 147

Trends ATM Survey Tampa 147

Gonzobanker

JUNE 26, 2019

Idaho Central Credit Union and Delta Community Credit Union successfully deployed CRM in the contact center. The bank not only found opportunities to eliminate the need for manual data entry, but it also estimated that 25 CRM users are saving about an hour per week just by making data easier to find. Digital & Marketing.

Idaho 140

Idaho Michigan System Lending 140

Gonzobanker

DECEMBER 20, 2019

Mark Turner, Executive Chairman of the Board, WSFS Bank – We have to give the nod to an early 2019 retirement of Turner, who had one hell of a run in 12 years at the helm of a great community and wealth bank. It was always clear how much Jones loves his credit union, his team and his community. Change Agent of the Year.

Idaho 148

Idaho Conference Data Marketing 148

Gonzobanker

DECEMBER 14, 2023

Not the financial industry’s “Troublemakers ” – those regional and community banks, credit unions and supporting fintech entrepreneurs who continue to engage customers and communities and find niches that keep the grassroots of our country’s financial system alive and kicking. We are in awe. Seriously in awe.

Fintech 195

Fintech Community Regional Technology 195