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'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

Payments Dive

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.

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5 ways to reignite customer relationships for growth

Accenture

Banking has been blasted by the winds of change in 2023. If you think we’re not in Kansas anymore, you’re not alone. Frank Baum story published in 1900 and… The post 5 ways to reignite customer relationships for growth appeared first on Accenture Banking Blog.

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'We're not in Kansas anymore': Summit focuses on elevating CX in a digital banking world

ATM Marketplace

With a lot of courage, heart and brains, Suresh Ramamurthi and his wife Suchitra Padmanabhan turned a failing bank into a fintech phenom in tiny Weir, Kansas. In a keynote at the BCX Summit, Ramamurthi will talk about CBW's journey — and its far-reaching implications for the bank customer experience.

Kansas 48
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A big-picture way forward for banks in the digital economy

Accenture

Many long-time commercial bankers are getting the same feeling Dorothy had in the Wizard of Oz—that they’re not in Kansas anymore. For example, extrapolation from publically available data suggests that in its quest to sign up new drivers, Uber may. Read more.

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Charles Potts: Opportunities in the fintech landscape

Independent Banker

For the past few years, fintechs have worked to address specific challenges or niches, creating a siloed approach that resulted in multiple solution providers and platforms, creating unnecessary friction for community banks and their customers. In response, community banks, like $779 million-asset Lead Bank in Kansas City, Mo.,

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Small banks turn to German fintech for deposit-gathering help

American Banker

SaveBetter.com from Deposit Solutions lets consumers shop for different savings products through one portal and provides national exposure for participating banks, which include Ponce Bank in New York and Central Bank of Kansas City.

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Robo adviser Betterment launches checking account

American Banker

Betterment has debuted a bank account, in conjunction with partner nbkc bank in Kansas City, Mo., that is targeted at millennials and marketed as a complement to its long-term savings products.