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New Digital Experiences Keep Credit Unions Relevant – And Then Some

PYMNTS

Like their cousins in banking, credit unions (CUs) long enjoyed a relaxed pace of technological change. Consumers waited on financial institutions (FIs) to innovate in an odd relationship that put business needs before customers’ needs. It was all on their timetable. Not anymore. CUs Are Going Next-Gen.

Survey 235
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How A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans

PYMNTS

Competition for customers — especially millennials — from larger banks and FIs has long required credit unions to keep pace with their more innovative counterparts. This often means providing digital solutions and convenient banking options despite smaller technology and innovation budgets, however.

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How Challenger Banks Are Giving Legacy Players Key Opportunities

PYMNTS

Jamie Warder, head of digital banking for KeyBank , noted that challenger banks’ newfound popularity may be forcing legacy institutions to innovate, granting them more opportunities to better engage and serve customers. Legacy Banks and the Innovation Game. Legacy Banks and the Digital Banking Shift.

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Seeking Banking Balance Between Physical And Digital

PYMNTS

With more consumers moving to mobile transactions over visits to branches, some banks are considering closing brick-and-mortar locations to reduce operational costs. The price of real estate is prompting even the largest players in the banking world to scale back their branch operations. appear to support that claim.

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How Scotiabank Manages Fraud Protection For A Data-Driven Future

PYMNTS

Cybercriminals are commonly using the same technologies to design and develop nefarious attacks, such as the botnet Mirai and malware like Deep Locker, which used AI and facial recognition to identify targets through factors like geolocation and online behavior. “I Scotiabank’s Three-Pronged Innovation Strategy.

Fraud 117
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Innovation in Digital Banking: There’s no substitute for real-world experience

Banking 2020

Innovation in Banking: These travails seem very distant from my professional life, but I had all these thoughts in mind during a visit to a federal credit union. We were going through decks and other documents—typical strategy steps—but I knew we needed to get out in the field.

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Sky’s The Limit For Cloud Computing

PYMNTS

The platform has enabled the use of shared IT infrastructure and services to create a flexible, scalable, and on-demand internet technology (IT) environment, according to the report. That investment now has the potential to transform the way some businesses operate.”.

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