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11 Commandments of Digital Banking: The Customer Journey

FICO

Last year we published a highly successful The 11 Commandments of Digital Banking eBook that introduced the 11 commandments: Digital lift-and-shift is not a strategy! In addition to a new blog post that will be published monthly over 5 months, we are also excited to launch the following event: LinkedIn Live on Digital Banking.

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Why The Bank-FinTech Relationship Is More Complicated Than Conflicted

PYMNTS

The ongoing struggle, supposedly existential in nature, that pits upstart, relatively young FinTech firms against arrogantly complacent banks for supremacy in this new and growing world of digital payments and commerce. Trust in Banks. Or, as a recent CNBC article put it, quoting a source, “a mass extinction event.”.

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Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti

FICO

Home Blog FICO Top 5 Customer Development Posts of 2022: Digital Banking and Pricing Opti The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models. Read the full customer development post 4.

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Why Legacy Banks Have Mobile App Advantages

PYMNTS

Translating that trust advantage into mobile market share, however, is another matter entirely, as was discussed in a recent PYMNTS interview with Gerhard Oosthuizen, chief technology officer for Entersekt , a South Africa-based FinTech firm that focuses on mobile authentication and app security software. Good UX vs. Security.

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The Rise Of ‘Intelligent Engagement’ In Corporate Banking

PYMNTS

As for an overarching theme toward what might be termed “intelligent engagement in banking,” DeLuca told Webster that “we call it a transition from systems of record to systems of engagement.”. FinTech firms like Bottomline have invested in user experience (UX), user interface (UI), usability and, of course, data management.

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Who Owns Digital? Ugh, That’s the Problem for Bankers

Gonzobanker

Conduct formal “competitive shops” of other financial institutions’ digital offerings and features, including national banks, challenger banks, fintechs, and peers. A strong digital product manager can help synthesize and communicate important competitive trends to executive management. The post Who Owns Digital?

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FinovateEurope Sneak Peek: Strands

Fintech Labs Insights

A look at the companies demoing live to 1,500 fintech professionals. STRANDS develops innovative software solutions that enable banks to offer personalized digital banking experiences by applying machine learning algorithms within big data ecosystems. Open, web-based application with state-of-the-art UX.

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