Remove Data Remove Fraud Remove User Experience Remove UX
article thumbnail

NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds

PYMNTS

percent) who do not use mobile banking apps because they are dissatisfied with those apps’ user experience (UX). All hope is not lost for banks looking to improve their apps’ UX, however. Providing users with more control over their apps’ authentication systems can go a long way in improving their satisfaction.

UX 234
article thumbnail

REPORT: Payment Tech Tops FIs’ Innovation Agendas

PYMNTS

According to PYM NTS’ research, 57 percent of all FIs will focus on this area over the next three years, making it the highest item on an agenda that also includes user experience, consumer engagement, and fraud and security. All FIs, however, will make data analytics a greater priority in the coming years.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Four Things To Know About Balancing UX And Security In eCommerce

PYMNTS

Oh, and security, too – but not at the expense of that frictionless user experience. Linden unpacked the findings of a recent whitepaper by Paysafe, “ Lost In Transaction: Volume II ,” which showed what consumers really want from their eCommerce experience. Confidence is based on how consumers’ data is protected.

UX 116
article thumbnail

REPORT: What Sharing Economy Platforms Don’t Get About Digital ID

PYMNTS

Hiding among these legit users are fraudsters and other bad actors that are increasingly targeting sharing economy platforms. Unfortunately, many sharing economy platforms’ verification and authentication processes are poorly equipped to combat the growing risk of fraud. In fact, 71.5 percent are asked to provide their phone numbers.

Report 182
article thumbnail

Trulioo and the Regtech Revolution: How Smaller Teams Tackle the Compliance Challenge

Fintech Labs Insights

They added, “The future of AML compliance will need to consider Robotics, Machine Learning, Data Analytics, AI, and even Business Process Management solutions.” Do the solutions to the compliance challenges faced by financial institutions lie in smaller teams and a better user experience?

article thumbnail

The Favorites of FinDEVr 2017 New York

Fintech Labs Insights

As always, we asked our attendees to tell us which companies and technologies were best positioned to make the greatest impact on the financial services industry in terms of providing greater security, increased efficiency, and a better user experience for consumers. Here is what our attendees had to say: Favorite FinDEVr Debut.

article thumbnail

How Innovation Priorities Are Evolving for FIs

PYMNTS

Fraud and security innovation has seen a slight decline, from 50.0 Data analytics is ready for a surge in interest, however. User experience (UX) will also experience significant increases in interest over the next three years compared to the past three. Bottom performers are focused on UX (62.5