Customer Experience New York Technology User Experience 
PYMNTS
FEBRUARY 20, 2020
Lucaciu is the chief technology officer of Adore Me , an eCommerce and brick-and-mortar retailer that has adjusted to disruptive changes in its market, including the bankruptcy of the parent company of Victoria’s Secret. 9 on Crain’s New York’s Fast 50 list of the fastest-growing companies in New York, and has ranked three times on the Inc.
PYMNTS
DECEMBER 7, 2020
Failing to streamline these processes can create problems for merchants, as many consumers — including those purchasing food for delivery or takeout — seek smooth online ordering capabilities with minimal frictions, said Preethy Vaidyanathan , chief product officer at New York-based technology platform Slice.
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Fintech Labs Insights
JANUARY 27, 2016
What if you could keep all the things you like about the in-person customer experience and leave out everything you don’t like? Headquartered in New York City, with offices in Estonia and Irvine, California. More than 100 customers. Founded in May 2012. Seven million in funding raised. How it Works.
CB Insights
MAY 15, 2019
DBS launched its Singapore innovation lab to break out of its “traditional banking mindset to think, behave, and deliver more like a technology company,” according to Neal Cross, chief innovation officer. Fidelity — Fidelity Center for Applied Technology (FCAT) and Fidelity Labs. Founded: 1999 and 2005.
Fintech Labs Insights
JANUARY 12, 2017
Not a stranger to banks’ needs, Moonraft Innovation Labs spent six years in partnership with financial institutions across the globe to help them deliver an enhanced customer experience. During this time the company realized how banks struggle to keep up with the pace of customer expectations in innovation.
William Mills
MAY 9, 2018
Again another financial wellness platform using machine learning technology. A TON of really old technology is being used in mortgage lending. In fact, Fiserv recently sold ALL of their mortgage technology to a PE firm. Grounding your organization’s digital transformation in people, processes, and technology is critical.
CB Insights
APRIL 3, 2018
Below, we analyze how AI, machine learning, and computer vision-based technologies — including robots used for heavy lifting, navigation, and assembly tasks — are impacting all parts of the retail chain, from the manufacturing of goods all the way to their distribution. Using CB Insights data, we dug into the changing retail landscape.
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