PYMNTS

AUGUST 8, 2018

There are brands that claim to take the customer experience to the max — and then there are brands that redefine what exactly the max means. Chubbies takes its customer community seriously, and it makes it very clear that this is well beyond a marketing ploy. Chubbies is among the latter. As a result, the 5.5

Branding 107

Branding social media San Francisco Community 107

PYMNTS

AUGUST 9, 2017

In major metro areas, small package delivery is down to two days and large package deliver clocks in at 14 days. “We We are pleased to report yet another exceptional quarter with strong momentum in revenue growth and profitability,” Shah said in a post-earnings release. “As

Metro 109

Metro Technology Retail Customer Experience 109

NCR

MAY 9, 2018

This encourages customers and employees to interact on a more personal level and can offer a compelling reason for people to use face-to-face services rather than online alternatives. New flagship stores a sign of things to come?

Apple 69

Apple Metro Community Examples 69

FICO

FEBRUARY 18, 2019

Over the past few weeks, I’ve seen several articles and seen and heard many comments that are positively crowing about the demise of SMS as a factor for PSD2 Strong Customer Authentication. We asked respondents which method they would prefer if they are making an online payment and their bank needs to make an additional security check.

Survey 45

Survey Metro Mobile Security 45

PYMNTS

JUNE 20, 2019

LISNR sells pay-by-sound technology that requires no point-of-sale (POS) upgrades, which can help merchants better replicate seamless eCommerce experiences inside brick-and-mortar stores. LISNR is taking part in the METRO Target Retail Accelerator , certified by Techstars. Solving For Friction.

Payments 203

Payments Retail Innovation Technology 203

PYMNTS

MARCH 2, 2020

CEO Dough McMillon noted that while digital has performed strongly with food as its backbone (in the form on Walmart’s buy-online, pick-up curbside program), it needs to now expand and consolidate that strength across general merchandise categories. Powering that plan, Walmart had two big announcements last week.

Marketing 141

Marketing Data US Leadership 141

PYMNTS

MAY 15, 2019

this year, encompassing 40 of the top 50 major metro areas in the U.S. It is described as a “stand-alone, curated shopping experience” that offers up to 220,000 products that bought most often from laundry detergent to electronics. shoppers online this year, and retailers need to get creative to keep up. per the company.

Las Vegas 164

Las Vegas Retail Phoenix Metro 164

BankBazaar

FEBRUARY 17, 2020

The rest of it, of course, is hygiene: superlative customer experience, the quality of service and the consistency in messaging. What makes customer experiences the differentiator of the future? . When you are talking about predominantly pull strategies, customer services are at the heart of that. Yes and no.

Marketing 78

Marketing Branding Millennials Video 78

Gonzobanker

DECEMBER 20, 2019

Its Baldrige-winning tenacity on customer experience is legendary and consistent. By year’s end, Hill had been shown the door and now Metro is stabilizing its reputation as the highest priority. So talk about a busy area of focus and some hair pulling when it comes to customer experience?

Idaho 148

Idaho Conference Data Marketing 148