PYMNTS

AUGUST 23, 2019

Ratelt operates as a real-time customer experience management platform, according to reports. The company has expanded from Australia to southeast Asia and clients include Lego, Metro, Pandora and others. ShopKirana.

Online 179

Online Metro Capital Customer Experience 179

PYMNTS

FEBRUARY 7, 2019

“Kroger continues to redefine the customer experience and provide new ways to shop for, prep and cook meals through exciting brick-and-mortar and digital experiences,” Robert Clark , Kroger’s senior vice president of merchandising, said in a press release.

Ohio 116

Ohio Montana Wyoming Columbus 116

PYMNTS

JUNE 12, 2019

To learn more about how these incubation efforts work and the benefits they can bring, PYMNTS recently caught up with Chris Ostoich, co-founder of LISNR, a company taking part in the METRO Target Retail Accelerator , certified by Techstars. Customer Journey.

Innovation 192

Innovation Retail Metro Case Study 192

PYMNTS

JANUARY 22, 2019

At the time, the retailer said the 50th metro area for grocery delivery was in Akron, Ohio and that more locations were on the way. It was reported at the time that the company had forecasted having 140 access points in 430 markets, and covering 69 percent of U.S. percent — of customers in the survey sample preferred Albertson’s.

Innovation 149

Innovation Ohio United States Survey 149

PYMNTS

OCTOBER 23, 2020

According to Amazon, the COVID-19 pandemic has triggered a massive move to online grocery shopping, home delivery and curbside pickup. Prime members in more than 2,000 locations can also receive unlimited free, two-hour delivery from Amazon Fresh and Whole Foods Market on orders of $35 or more.

Arizona 170

Arizona Chicago Georgia Phoenix 170

PYMNTS

AUGUST 8, 2018

There are brands that claim to take the customer experience to the max — and then there are brands that redefine what exactly the max means. Chubbies takes its customer community seriously, and it makes it very clear that this is well beyond a marketing ploy. Chubbies is among the latter. As a result, the 5.5

Branding 107

Branding social media San Francisco Community 107

PYMNTS

AUGUST 9, 2017

And yet, with the release of its latest earnings report, Wayfair continues to perform admirably under the strain; with better than expected results and a big jump in its stock price (at least at first) to market it. In major metro areas, small package delivery is down to two days and large package deliver clocks in at 14 days. “We

Metro 109

Metro Technology Retail Customer Experience 109