article thumbnail

Is Disruption The Cure To US Healthcare’s High Costs?

PYMNTS

The retail giant has been slowly wading into healthcare services, operating about two dozen low-cost clinics in Georgia, South Carolina and Texas. They felt processed, like they were a number,” Matt Parry, senior director of strategy and customer experience for health and wellness at Walmart, told MedCityNews.

US 130
article thumbnail

Artificial Intelligence: From Hollywood to the Mainstream

FICO

Thu, 06/01/2023 - 09:03 Saxon Shirley by TJ Horan Vice President, Product Management expand_less Back to top Thu, 06/01/2023 - 09:00 Up until just a few years ago, artificial intelligence (AI) was something you mainly heard about in movies like 2001: A Space Odyssey , Terminator and Chappie.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

To Stop Scams, It’s Time to Add Sensible Friction to Easy Money

FICO

Wed, 03/08/2023 - 22:14 jessica shortt by TJ Horan Vice President, Product Management expand_less Back to top Thu, 06/15/2023 - 15:05 As someone who has made a career in the payments industry, I feel a little weird making this bold statement: it has become too easy to send money to other people. TJ holds a B.S. in computer science and a M.S.

Fraud 52
article thumbnail

A Digital Transformation Journey: The Humble Wallet

FICO

Consumers in India processed 48 billion digital transactions across bill payment, wealth and loan management, insurance, shopping, and entertainment as far back as 2020. Explore how FICO Platform helps you create insights that lead to hyper-personalized customer experiences, driving revenue and loyalty. TJ holds a B.S.

article thumbnail

Defending Your Fully Digital Wallet Against Fraud

FICO

Understanding the tradeoff between fraud controls and customer experience, and measuring when those controls start to have an impact on the business or the customer relationship, is also vital. TJ Horan TJ Horan is vice president of Product Management at FICO, leading the Solution Product Management team for Lifecycle Products.

Fraud 52
article thumbnail

5 Ways Digital Payments Will Change FIs and Fraud in 2023

FICO

Vice President, Product Management. As FIs have more customers using more forms of digital payments, defending against the dizzying array of scams will be crucial to their customer experiences, and potentially required for regulatory compliance. in statistics, both from the University of South Carolina.

Fraud 52
article thumbnail

Six Steps to Growth in a Global Economic Squeeze

FICO

I’m curious as to how they balance their goals of delivering growth while managing the headache of rising interest rates, inflation and tightening budgets. They’re also operating against an increasingly competitive backdrop amid consumer expectations for faster, smarter, suitably tailored and personalized experiences.