Remove Customer Experience Remove Management Remove Operations Remove Workshop
article thumbnail

Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

article thumbnail

Don’t miss these IBM sessions at Money20/20

Insights on Business

Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. For those in marketing, data and analytics roles who have business operations responsibility. Customers expect personalized engagement at every touch point. Veronese, 2nd level Room 2406.

Fraud 117
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Technology and Fun Merge at Perficient’s Lafayette Delivery Center

Perficient

I also work with QA Center of Excellence at LDC and host the QA workshop.” — Surabhi Nigam, Senior Technical Consultant. “As I am currently assigned to the Adobe Stock Premium Onboarding Team as a Lead Program Manager. The goal of my team is to onboard my client’s customers with the client’s software products.

article thumbnail

Digital Collections - Award-Winning Success from Hoist Finance

FICO

By rolling out a centralized approach to managing decisions on customers, Hoist has improved the customer experience, streamlined operations and sped up the process of change. We have hit all of our key targets with FICO Blaze Advisor,” said Fabian Zwanzig, head of operations for Germany, Hoist Finance.

article thumbnail

32 Corporate Innovation Labs In Retail

CB Insights

SPACE10 invites people from the worlds of art, design, and technology to work on research projects that result in a range of Ikea prototypes, exhibitions, events, and workshops. Key People: Anthony Gregorio, Innovation Lab Senior Manager; Prat Vemana, VP Online; Albert Vita, Director of Strategy Insights. Founded: 2015.

article thumbnail

Finovate Fall 2016 Live Blog – Day 1

William Mills

Data and Analytics are a profit center rather than something that just needs to be managed. Demo: A Wealth Management Company (ACME)– GoodData can embed analytics directly in ACME’s dashboard. Also a pretty good customer experience. operation of Russian-based company. With GoodData can productize the data and more.

Mobile 40
article thumbnail

37 Corporate Innovation Labs In Finance

CB Insights

Key people: Annie Ye, Head of DAX, Senior Vice President, DBS Innovation Group; Neal Cross, Managing Director & Chief Innovation Officer. DBS leaders expect to see more than 5,000 people actively innovating DBS’ services and operations at DAX each year. DBS Bank — DBS Asia X (DAX). Founded: 2016. Founded: 2015.