Remove Customer Experience Remove Innovation Remove Management Remove San Diego
article thumbnail

Inovatec launches improved, AI-based LMS

BankInovation

SAN DIEGO – Inovatec has revamped its loan management system (LMS) to help lenders automate more of the loan servicing process and improve customer experience, the company announced Tuesday during the Auto Finance Innovation Summit.

article thumbnail

Customer Management Trends: Hyper-Personalization, Trust, & More

FICO

In case you didn’t get a chance to attend this year, here’s a recap of the top customer management experience themes and presentations. This means re-thinking legacy systems and breaking down silos that separate data and lines of business, in order to provide truly connected customer experiences.

Trends 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

America’s AI Bill of Rights is the Right Idea – and It’s About Time

FICO

These are consistent themes in my work to formally codify innovation into standard practices for building Responsible AI that is explainable, ethical and auditable. I’m delighted that one of my key innovations for Responsible AI, the use of blockchain technology for model management governance , was recently awarded a patent by the U.S.

article thumbnail

The State of Responsible AI in Financial Services

FICO

This year’s study found that the number one benefit of Responsible AI was improving the customer experience; “Delivering better experiences for customers” (74%) was listed as the top benefit of Responsible AI. Scott serves on two boards of directors, Software San Diego and Cyber Center of Excellence.

article thumbnail

2020 GonzoBanker Awards

Gonzobanker

Banks and credit unions had to fundamentally change their delivery, support and relationship management models at scopes and speeds that were unheard of. During a busy year we saw Jill supporting her local community, blogging with Mark Cuban, spinning up new PPP technology and innovating with things like curbside banking. Everything.

Idaho 181
article thumbnail

The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. Below is our curated list of the best global banking tech events, conferences and trade shows in 2023.

article thumbnail

The 35 Biggest Banking, Mortgage & BankTech Events in 2023

Fintech Labs Insights

These are the largest events in the financial services industry geared towards banking technologists, program managers, marketers, developers and C-Suite execs at both legacy financial institutions and upstart banktech and fintech firms. Event Spotlight Tech meets finance in San Francisco 60+ demos. 100+ speakers.