Customer Experience Financial Technology Online social media 
Celent Banking
SEPTEMBER 30, 2015
These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. But as one presenter stated, having more VoC channels doesn’t automatically result in a better customer experience.
William Mills
APRIL 26, 2017
He has more than 30 years of experience in financial technology and is a recognized leader in financial and technology marketing. Harnessing data science and deep marketing expertise, he and his team deliver analytics-driven Customer Experience solutions. #finovate Tweets.
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William Mills
JULY 21, 2016
Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. Promote content via social media. Social media is a critical component of your search engine rankings. However, that is just the beginning. Create targeted content in blogs and white papers.
William Mills
APRIL 27, 2017
ALL LENDERS whether banks, credit unions or independent mortgage bankers MUST step up their customer experience and reduce costs with new technology from companies like BeSmartee. Again, another great UI show how a loan officer can work faster creating a better customer experience. Omnichannel campaigns online.
William Mills
JULY 18, 2016
Search Engine Optimization tactics to improve your digital footprint in the financial technology industry. SEO is crucial for companies in the financial technology industry because it helps generate leads by being on page one of Google when consumers are searching for your products or services. Mobile Friendly.
William Mills
MAY 10, 2016
There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. We enable FIs to record everything that goes on with the customers transactions on mobile, online, social and let the FI validate interactions on that site.
William Mills
SEPTEMBER 25, 2018
However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands. Largest independent purely online bank in the world. With all of these components, the offering has become more of a dashboard.
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