Bank Innovation

JANUARY 26, 2020

Grasshopper opened in May 2019 after securing FDIC and OCC approval, a rare distinction for a digital-only bank. New York City-based Grasshopper Bank is geared toward startups, with a focus on pain points for founders.

New York City 243

New York City FDIC New York Innovation 243

Perficient

AUGUST 9, 2022

The financial services industry has made major strides in amping up its overall customer experience game; however, there is still a deficit in the personalization and accessibility of products and services for many Americans. Interested in discussing how you can improve your financial institution’s customer experience?

Community 275

Community Customer Experience ATM Examples 275

Perficient

APRIL 2, 2021

The five federal agencies are: the Consumer Financial Protection Bureau (CFPB), the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve Board (Fed), the National Credit Union Administration (NCUA) and the. Personalization of Customer Services. Office of the Comptroller of the Currency (OCC).

Regulation 309

Regulation Industry Risk Management Analysis 309

Abrigo

MARCH 3, 2022

CFIs are poised to regain the small business lending market Community Financial Institutions can leverage technology to improve customer experience and regain the small business lending market. You might also like this whitepaper on big opportunities in small business lending DOWNLOAD . Changing Lending Environment.

Lending 195

Lending Community Marketing Community Bank 195

Abrigo

MAY 5, 2022

Using Data to Acquire, Engage, and Retain Banking Customers,” and “Customer Identity: Balancing Security and Seamless Banking Experiences.” Banking artificial intelligence (AI), the customer experience, enticing millennials, and change management are among subjects tackled in recent episodes.

Community 195

Community Lending Maine Resources 195

CB Insights

JANUARY 5, 2021

High fees, poor customer experiences, and archaic technology have historically blocked many from accessing financial services. . Source: FDIC. Further, payment processors PayPal and Square became lenders for small businesses that were unable to secure loans from banks. get the state of challenger banks report.

Digital Banking 98

Digital Banking US Online FDIC 98

Independent Banker

FEBRUARY 24, 2016

One thing I think is really important for community banks is customer experience. So we want our checking accounts to be FDIC insured. Creating emotionally charged, dramatic customer experiences can be a real platform for competitive differentiation and a real platform for creative expression for community banks.

Community Bank 70

Community Bank Community Innovation Customer Experience 70