Bobsguide

SEPTEMBER 19, 2022

The growing need to overhaul these systems is what powered GFT’s leap on the 2022 IDC FinTech Rankings. Continued adoption of GFT’s approach to reimagining banks’ current technology with core digital solutions moved the company up 14 spots this year, ranking #35 and earning recognition as a “Fast Track Fintech.”.

Fintech 68

Fintech Taxes Customer Experience Industry 68

William Mills

FEBRUARY 7, 2017

Key trends in this year’s report include the continued evolution of payments technology, increased adoption of self-service and innovative branch automation technology, and further enhancements to mobile banking – all converging as part of an overlying strategy to improve the customer experience.

Report 40

Report social media Customer Experience Industry 40

William Mills

JANUARY 25, 2018

Key areas of focus include:1) the impending war for talent; 2) shift to back-office or banker technologies; 3) gap in resources between large and small financial institutions; and 4) how service professionals could be the big winner this year. Please download the full report [link]. bankers will likely purchase this year.

Report 40

Report Technology Innovation Atlanta 40

William Mills

MAY 10, 2016

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. OurCrowd is bringing a fintech solution to the process of sourcing and managing deals. Leveraging assets from mobile banking and moving into the customer journey.

San Jose 40

San Jose Customer Experience Mobile social media 40

William Mills

MAY 11, 2016

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. 01:15 pm 10 Reasons Why Fintech Startups Fail.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Presenting a programmable cloud – a fintech platform. ^KT. Katerina Frolovicheva (MD, Technologies Innovations). This is a leading bank in Russia, with a track record of fintech innovation. Demo: “Audit Smarter” – ask clients to download mobile app for security authentication. Adds in Social security.

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 9, 2016

An App Store for FinTech applications. Addresses compliance, fraud experience and customer experience analytics. Customers want self-service capabilities but regulation and risk is top of mind that get in the way of digital interactions. Purple = Customer Experience. This is where catamera comes in.

social media 40

social media ATM Mobile Customer Experience 40