Gonzobanker
JULY 20, 2022
The lack of clear ownership in driving digital transformation represents a huge roadblock for financial institutions fighting to stay relevant. Bank executives are coming to understand that in today’s world, the customer experience (CX) is the product, although not all have made a serious commitment to address newfound competition.
Perficient
JANUARY 12, 2022
Training the Next Generation of AI Leaders: Perficient Announces Collaboration with the Mark Cuban Foundation to Host AI Bootcamp. And I would be remiss not to ask you to listen to the trio discuss (16:55 mark) AI and the Mark Cuban Foundation’s AI Bootcamps, which Perficient helps host. Do it for the kids! Subscribe Where You Listen.
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PYMNTS
OCTOBER 31, 2019
The company knows from experience that when customers join Starbucks Rewards, their spend level with Starbucks meaningfully increases. He added that another element of the company’s digital strategy is artificial intelligence (AI). In fiscal year 2019 in the U.S.,
South State Correspondent
MAY 18, 2023
Led by our Chief Data Architect and SVP of Digital Strategy , the effort was a lesson in how to be more innovative and work together to achieve the sole goal of the customer experience. A banker’s job is attracting and managing customers, understanding risk, and pricing it appropriately.
Independent Banker
OCTOBER 31, 2022
It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more. However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy. Benefits of digital lending.
PYMNTS
FEBRUARY 25, 2016
The lingerie business is booming, thanks in part to Adore Me — a startup that has posted double- and triple-digit growth over the past few years and has shaken the lingerie industry to the core with its fast-fashion model, savvy digital strategies and inclusive “customer-first” mentality. Experts are starting to say yes.
Insights on Business
JULY 1, 2019
Until recently, the words “customer experience” and “compliance” didn’t really come up in the same conversation – let alone exist in the same universe. There didn’t seem to be a need to connect this area, governed by rules and regulations, with the “front office” customer experience. Learn more at ibm.com/RegTech.
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