Remove Customer Experience Remove Digital Banking Remove Leadership Remove Lending
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Future of Customer Experience in Digital Banking

Banking 2020

Digital banks are no longer in the ‘money’ business but rather, in the ‘value’ business. This value is not just providing a functional benefit but also a holistic experience, (i.e. what, when and how’ of the benefit), that customer values in the experience-based economy.

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The 2022 GonzoBanker Awards

Gonzobanker

SoFI gets a commercial bank that brings deposits, compliance, AND business lending. Seacoast Bank is at it again… and this time it is blowing past $10B in a big way. In just five months, Seacoast announced three bank acquisitions ( Drummond, Apollo , and Professional ) totaling a little over $4.7B

Community 216
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Bank Earnings Are Toast – It’s Time to Take Bold Action

Gonzobanker

Practice the art of surgical lending. While all banks will be inundated with PPP forgiveness tracking and getting their hands around which loans go bad, keeping some balance sheet momentum will be important. For instance, Wells and Chase just shut down all home equity lending. Build transparency around I.T. Ready … break! “In

Lending 104
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The 2023 GonzoBanker Awards

Gonzobanker

Under Stuart’s leadership over the past 17 years, OnPoint has gone from under $2 billion in assets to knocking on the door of $10 billion, all while becoming the most recognized financial brand in the Portland market and achieving some of the industry’s best profitability in 2023. Sounds like a cool strategy to build a smarter bank.

Fintech 194
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2021 GonzoBanker Awards

Gonzobanker

million gets the vaunted consumer lender a much-prized bank charter, low-cost deposits to juice current earnings, and a business lending capability to drive future growth. The Bank That Gets Fintech. Goes to Larry Mazza and the crew at MVB Bank in West Virginia. Lifetime Leadership Achievement Awards.

Fintech 143
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2020 GonzoBanker Awards

Gonzobanker

And how did community banks and credit unions respond to the COVID craziness? Financial institutions went from having no PPP lending program at all to funding their first loan in 90 days – and this with literally last-minute regulatory guidance. There have been many come-and-go digital banks.

Idaho 172
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CEO Roundtable: Ideas for a successful 2023

Independent Banker

So we’re careful when we lend out commercial real estate loans. Going into a recession can sometimes be a good time to gain new customers, because you’re seeing them through good and bad times.”. West: We have a major initiative to significantly improve our digital delivery system. The ICBA view on… Lending.