Celent Banking

SEPTEMBER 30, 2015

These are a handful of the topics discussed at this week’s Customer Experience for Financial Services (CXFS) Conference, organized by Worldwide Business Research in Charlotte, NC. The CXFS conference was all about the “voice of the customer” (VoC) and how financial institutions (FIs) can improve their customer “listening” skills.

Customer Experience 100

Customer Experience social media Charlotte Conference 100

FICO

SEPTEMBER 30, 2022

Neeti Aggarwal manages the financial technology and innovation research at The Asian Banker. With over 19 years’ experience, she specializes in banking, technology and fintech developments across Asia Pacific, Middle East and Africa. Douglas Blakey, editor, Retail Banker International.

Meeting 52

Meeting Analytics Management Strategy 52

Celent Banking

MARCH 31, 2015

We hypothesize that the challenges of financial technology have become so important that our clients and prospects prioritized attendance at an event that showcased best practices from around the world, afforded tremendous networking opportunities, and provided an unbiased view of the hottest issues in this space today.

Innovation 100

Innovation social media Conference US 100

PYMNTS

JULY 11, 2017

In the latest PYMNTS Commanders in Chief series, Bruce Lowthers, executive vice president of FIS Global, a financial technology solutions provider , and president of the company’s Payments Division , didn’t set out to be an innovator. That said, the place where I get the most information is through social media — like LinkedIn.

Innovation 101

Innovation social media Security Leadership 101

William Mills

MAY 11, 2016

Going to speak about technology can be better used in the card world. Speaking the the problem of food waste at restaurant and retailers so I’m assuming there is a new tech that would enable merchants to better know their unsold food (which could be used for food banks). William, Steven and I are here at the conference ready to go.

Video 40

Video Lending social media Analytics 40

William Mills

MAY 11, 2016

Portfolio outlooks, recommendation.Provide retail and advisory users the insight they need with Polly Portfolio. If you have a large retail investor base, and no resources to interact with them, then perhaps there some value? ^SR. Svyatoslav Ostrovsky (Head of Retail Digital Business). Retail for a piece.

Video 40

Video Mobile social media Analytics 40

William Mills

SEPTEMBER 9, 2016

Social media is a special challenge since social media was not created with compliance in mind. I can see how some other social media channels may be more prevalent and important in the U.S. They work in banking and insurance; today’s demo is on retail banking. Especially to bank or invest?

social media 40

social media ATM Mobile Customer Experience 40