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3 Ways Financial Institutions Can Step Up for Underserved Communities

Perficient

The financial services industry must consider its customer experience game while also grappling with a sense of distrust from many communities due to systematic barriers, maintaining utmost accessibility due to the essentiality of the business, and the lack of financial literacy across the country. Trust and Transparency. .

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GAO: Dodd-Frank beginning to impact community banks and credit unions

Abrigo

Government Accountability Office (GAO), community banks and credit unions are starting feel the impact of the Dodd-Frank Wall Street Reform Act. The GAO report, released on December 30th, examined nine Dodd-Frank rules that became effective as of October 2015 for impact on community banks and credit unions.

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A Sleigh Ride Through Our Workshop

Social Assurance

Are you wondering what goes on in the Social Assurance workshop? Learn more about the stations that make our workshop run below. Marketing and Sales. As we head into a new decade, we look forward to working closer with financial marketers, compliance team members and communities to help them grow.

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Education: By Popular Demand

Independent Banker

The demand for professional development opportunities for community bankers has never been greater. Last year Community Banker University’s eight certification programs provided more than 4,000 community bankers with highly tailored training.

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Powering-Up Tools: Your Education Resources

Independent Banker

An interview with Lindsay LaNore, executive vice president, Community Banker University®. Lindsay LaNore is responsible for ICBA’s new Community Banker University. She leads a team that works to identify, develop and offer courses that meet community banks’ educational needs. Community Banker University. Lindsay LaNore.

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Ensure your community bank is inclusive

Independent Banker

We asked community bankers and experts for their advice on ensuring employees feel a sense of belonging. If community banks put in the effort to foster a sense of belonging, the result is a stronger workplace culture, greater employee loyalty and, ultimately, a better experience for customers. Grooms for an in-person workshop.

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2021 Social Media Content: Notable Trends

Social Assurance

Marketers and financial brands were challenged this past year. This gave consumers a chance to connect with their favorite celebrities and brands online, or this was a good chance to take part in an online workshop. Brands are taking it into their own hands to do good in the community. Download Marketing and Compliance Report.