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Relationship Pricing is Key to Performance

South State Correspondent

Community banks pride themselves on superior customer service. Approximately 90% of all community banks believe that they provide an above-average level of customer service (of course, the math cannot work that way, as half of all banks should be providing a below-average level of customer service).

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The Recency Trap and Building Deposit Balances

South State Correspondent

One of the lessons that was driven home at the recent American Banker Small Business Banking Conference in Nashville was the difference in marketing between large national banks and community banks, particularly deposit marketing. Many banks fall into the “recency trap.” There is a reason for this.

Marketing 195
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Rebeca Romero Rainey: Our time is now

Independent Banker

I am proud of what ICBA has accomplished over its 88-year history and optimistic about what the future holds for community banks. I’m honored to be part of that future and look forward to leading ICBA as we write the next chapter of the community bank story. Now, the future is ours for the taking. Mission: Flourish.

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Guest Post: Financial Markets and Economic Update - First Quarter 2024

Jeff For Banks

Trillions of dollars of subsidies on “green” BS projects, electric vehicles no one wants, tax credits, debt forgiveness, and free money all fuel demand and contribute to inflation. ISMs and regional Fed surveys have been mostly negative for months on end. Of course, if the Fed eases enough soon, we can avoid bad outcomes.

Marketing 146
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The future of workplace flexibility

Independent Banker

We asked community banks how they’re dealing with the resulting shifts in their employment models. Before remote work was an emergency measure to keep employees safe from a devastating virus, it was a perk some community banks offered to retain and attract talent. One bank that is not turning back. WesBanco, Inc.

Missouri 142
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Acquire or Be Acquired 2018: Breaks, Bulls and Business Models

Gonzobanker

Nothing seems to put a bounce in a banker’s step more than a tax break and regulatory relief, and this bountiful energy was radiating at Bank Director’s annual “mecca” for bank M&A in Phoenix last week – Acquire or be Acquired. For those in the know – simply AOBA.

Taxes 76
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Guest Post: Financial Markets & Economics Update by banker Dorothy Jaworski

Jeff For Banks

The markets believe the chance of tax hikes, repeals of tax cuts, and gigantic initiatives are greatly diminished. Jamie Dimon, CEO of JP Morgan Chase, said recently that we need to reopen the economy, safely of course, and especially in New York City. A great GDP growth number for the third quarter of +33.1% respectively.