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Trending: Meeting The Millennial Need For AI-Powered Visual Shopping

PYMNTS

An AI-Powered Visual Shopping Experience For Millennials, Gen Z. Tech-savvy millennials and Gen Z consumers want a shopping experience that offers visual search to enhance product discoverability, harkening to social media apps such as Instagram and Pinterest. To learn more, visit the Playbook’s feature story.

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AI’s Place In The $50B RV Market

PYMNTS

Why Travel Firms Need To Cater To Millennial Payment Preferences. Millennials have a different take on travel than previous generations. The fight to become the travel marketplace that wins millennial business is only mounting as millennials become a larger portion of the consumers who travel the world and seek new experiences.

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How GDPR Is Testing The Homesharing Market

PYMNTS

With the hostel industry still an attractive choice for millennial customers, Hostelz.com is taking an intermediary role, leaving payment and booking friction to partner platforms like Booking.com. Read more about Hostelz.com and its move to a payment-free platform in the Playbook’s case study. Payments and The Platform Economy.

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Why AI Could Be Fashion Rental Platforms’ Next Big Thing

PYMNTS

While many of these customers belong to the millennial and Gen Z age groups, and prefer to communicate via text or Messenger, companies in the sharing economy still need to maintain familiar channels, like contact lines, to satisfy older customers. About the Playbook.

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As Medical Billing Goes Digital, New Benefits — And Challenges — Arise

PYMNTS

A survey from the Medical Group Management Association (MGMA) and Navicure found that 77 percent of group practices still do paper-based billing. More incentives and case studies encouraging a further move to digital keep emerging, though, even as they present their own challenges to be solved. Paper Domination. Payments Boost.

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Doing Digital Right: What Australian Customer?Owned Banking Institutions Should Consider Now

Filene

Toward that end, we scanned recent literature on the topic for Australia-specific consumer insights and digital delivery best practices, then connected with US vendors and COBIs with a reputation for effective digital channel delivery and management to get their thoughts. Recognize that digital isn’t just about Millennials.

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5 Lessons We Learned Using AI for Bank Email Marketing

South State Correspondent

If you sit around your bank talking about winning more millennials or Gen-Zers, you are not only wasting your time, but much of your efforts are likely counterproductive. We will highlight more AI bank marketing data, case studies, and specific applications in the coming articles. Lesson 3: Demographics Can Hurt Your Bank.

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