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Doing Digital Right: What Australian Customer?Owned Banking Institutions Should Consider Now

Filene

Toward that end, we scanned recent literature on the topic for Australia-specific consumer insights and digital delivery best practices, then connected with US vendors and COBIs with a reputation for effective digital channel delivery and management to get their thoughts. Don’t play the “me too” game.

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Killing Strategy: The Disruption Of Management Consulting

CB Insights

Before BCG and McKinsey and Bain, most business people dismissed “strategy” as something for generals and political campaigns. From one perspective, the position of management consulting as an industry has never seemed more secure. In some cases, they’ve even embedded themselves as if they were part of the team.

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Braintree, Finicity, and Twilio Take Top Honors at API World Awards

Fintech Labs Insights

The jury of six featured Michael Ludden, Product Manager, Developer Relations, IBM Watson; John Musser, Founder and CEO of API Science; Neha Sampat, CEO of Built.io; Michael Stowe, Developer Relations Manager for MuleSoft; Steven Willmott, CEO of 3scale; and Rob Zazueta, Director of Digital Strategy, TIBCO Software.

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Wine Consumers Get A Healthy Pour Out Of The Pandemic

PYMNTS

The other trend that was already in motion was buying alcohol – wine in particular – online. This has left Brandenberg with a case study in management, as he gears up for what he expects will be continued high levels of the digital-first economy for wine.

Retail 141
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Decision Platform Know-How Makes Winning Customers Personal

FICO

The stellar growth of point-of-sale finance, notably in the shape of BNPL (buy-now-pay-later), is a case in point. But with the mass adoption of digital channels, it’s now estimated nearly two-thirds (65%) of online customers will try an instant finance option within the next 12 months. It's now expected to deliver a further €8.5