Cards Knowledge Base Online Operations 
PYMNTS
MAY 16, 2019
Why doesn’t my credit card work? CCAI and similar systems consist of four major components – contact center interface, virtual agent, agent assist and knowledge base – that work together to assist both the caller and the agent, while simultaneously collecting data about the call for future analysis. Securing the Knowledge Base.
Independent Banker
DECEMBER 31, 2022
The use of digital technology and artificial intelligence has changed the workplace dramatically in recent decades, but the pandemic accelerated this shift by forcing remote working and driving online commerce. The traditional banker might say, ‘OK, let’s close your checking account down, let’s suspend your debit and credit cards.’
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BankBazaar
JUNE 10, 2020
Hotstar is an online video streaming platform owned by Novi Digital Entertainment Private Limited, a wholly-owned subsidiary of Star India Private Limited, which currently offers over 100,000 hours of TV content and movies across 9 languages, and every major sport covered live. But, did you know our very own Hotstar is made in India?
PYMNTS
SEPTEMBER 6, 2018
The age of technology is, of course, well upon us, with Software-as-a-Service (SaaS) a key conduit to making sure that at least some business operations — once the province of spreadsheets and reams of paper — can be streamlined. Automating that compliance is now a “need to have.”. However, in some ways, we are in uncharted territory.
PYMNTS
SEPTEMBER 29, 2016
Seeing NerdWallet grow from a singular credit cards tool in 2009 to providing content and tools across 11 personal finance topics today is something I have great pride in,” said Tim Chen, CEO and cofounder of NerdWallet. Chen, who is a former hedge fund analyst, originally cofounded NerdWallet as a credit card marketing website.
PYMNTS
MAY 15, 2018
For instance, knowledge-based authentication is well-understood by users – but the answers to security questions can be socially engineered without too much trouble just by visiting victims’ social profiles. This method, Patel said, also ensures that organizations are meeting compliance and regulatory requirements.
William Mills
MAY 11, 2016
Credit cards offer rewards but over 60% of payments are made on debit cards. Demo: Sezzle app with knowledge based authentication to link bank accounts. Diana Chin (HR & Operations). Chip card reader for when customers are shopping online to improve security. Plus the 1% rewards. ^KT.
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