South State Correspondent
AUGUST 30, 2023
You don’t have an “internet strategy,” an “insurance strategy,” or a “digital strategy.” Banks like Capital One, for example, have 23% of their employees in some data analytical role. To solve this problem, the bank trained its analytics on the next best action (NBA).
Gonzobanker
MAY 31, 2019
Source: DeBanked ) Square Capital lent about $1.6 Opportunity Identification/Training. Yes, “moment of reckoning” sounds melodramatic, but with so many institutions without any semblance of a small business digital strategy or impetus to change hugely inefficient processes, it’s a realistic summation of the current situation.
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Filene
JUNE 21, 2016
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
MAY 23, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
FEBRUARY 20, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
FEBRUARY 9, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
Filene
JANUARY 29, 2018
There are a number of ways to understand the member journey, from surveying the member, secret shopping, mapping the current and dream state member journeys for popular product lines, and understanding how they interface with you digitally through live observational research and a review of your digital strategy.
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