Capital Customer Experience Training UX 
South State Correspondent
JANUARY 23, 2023
With the capital raised by Elon Musk, Microsoft, and others, this year, banks look to license the technology utilizing a paid professional version and leverage the tool through the Microsoft Office Suite to accomplish a variety of tasks more efficiently. How would a motivational coach help a customer to save more?
FICO
FEBRUARY 12, 2023
Digital Banking: Humanizing the Customer Experience Darryl Knopp outlined the importance of delivering a banking experience that connects with the customer. When we look at customer experience, many of the leaders are startups and digital banks who rely making this a differentiator as part of their business model.
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Perficient
MAY 21, 2021
After receiving her MBA in Business from Dartmouth, Gabriella began a career focused on banking and venture capital. Prior to Bright Paths, she earned a year’s worth of experience working in technology around software engineering projects as a Product Manager. More About Emily Merline’s Bright Paths Project: Writing Stats App.
Gonzobanker
DECEMBER 20, 2019
The company’s market capitalization, which after declining to less than $600 million in the 2009 recession, has now grown to almost $3 billion. Yet the Gonzo team has to give a shout out to the late entry of Texas Capital and Independent Bank. Its Baldrige-winning tenacity on customer experience is legendary and consistent.
Gonzobanker
DECEMBER 19, 2022
2022 was the year the fintech industry and venture capital firms figured out that banking is harder than everybody thought. Goes to Tom Brown and the Second Curve Capital team for the inspiring message from Clemson CEO Jim Clements. The Smarter Bank Customer Experience Award. with Coinbase alone attracting $86 billion.
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