Remove Branding Remove Customer Experience Remove Marketing Strategies Remove Security
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Weekly Wrap: Brex ramps up brand strategy, while Chase focuses on data security

Bank Innovation

In this episode, Suman Bhattacharyya, senior editor, and Angely Mercado, associate editor, discuss the following news developments: Corporate card and financial product startup Brex’s marketing strategy; Inspired Capital’s recent investment in business banking platform Rho; and […].

Strategy 243
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A new digital bank needs a new customer service experience

Insights on Business

Next is a digital bank, completely disassociated from the Bradesco brand. Next was born to complement Bradesco’s strategy. Instead of departments like IT, they’ve created departments that correspond to a customer’s journey. Protection (Security). The big questions is what’s next? How do banks prepare for this new reality?

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Delivering Safe Return to Office & Smarter Customer Interactions

Cisco

Financial Services Bank, Insurance & Wealth industry participants are actively addressing how to balance and deliver a safe return to work, with the right mix between a Secure Remote Workforce and Trusted Workplace to ensure business resiliency for all types of work, independent of work locations.

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FinovateFall 2018 Live Blog – Day 2

William Mills

You can also store your IDs and secure notes. They see themselves as a platform for managing digital identity, secure by biometrics. However, they see their main value as helping to improve customer experience. ^SR Cashoff enhances customer engagement with its loyalty program offering cash back by big-name brands.

Mobile 78
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FinovateSpring 2016 Live Blog – Day 1

William Mills

There is a growing focus on customer experience and related compliance issues. Qumrum allows banks to actually document customer interactions online. Kofax has a great suite of solutions for authenticating customers. For Banks, Know Your Customer, is a critical security responsibility. Simon Scheurer (CTO).

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FinovateSpring 2016 Live Blog – Day 2

William Mills

From my understanding of their offering they let mid to large financial planners/consultants utilize state-of-the-art data tools in real time coupled with NLQ AI for a better customer experience, allowing a financial planner to do a better job for more clients in less time. Ryan Wilk (VP, Customer Success) and Robert Capps (VP, Bus.

Video 40
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FinovateSpring 2016 Live Blog – Day 2

William Mills

It’s all done through the smartphone, with bank-level security. Chip card reader for when customers are shopping online to improve security. Customers can store all of their online profiles in one secure location to improve user experience. What’s the market strategy? Adds in Social security.

Video 40