Celent Banking

JULY 6, 2016

I have so many to manage, I use Trend Micro’s Password Manager to ease the pain. In a June 21 New York Times article , Tom Shaw, vice president for enterprise financial crimes management at USAA was quoted as saying, “We believe the password is dying. ” Passwords do suck.

Branch Design 113

Branch Design Survey New York ATM 113

Celent Banking

MAY 13, 2016

In my view, the most impressive aspect of this initiative isn’t so much Citi’s pushing the technology envelope; it’s the organizational effort that was likely required. Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation.

Branch Design 100

Branch Design Survey Leadership ATM 100

South State Correspondent

OCTOBER 20, 2022

Design or pick the fastest customer experience. When designing or choosing new technology, select the one that employees or customers can complete the fastest. We have seen this a thousand times, and it is ALWAYS a mistake – banks do demos of technology but rarely try to use it themselves before purchasing it.

Policies 195

Policies Training Customer Experience Examples 195

Jeff For Banks

SEPTEMBER 2, 2019

All the talk around the branch of the future is about design, staff levels, square footage, and technology. And the younger generation want help managing their budget, using the improved technology tools, and applying for loans. But look at our cool design! But look at our cool design!

Branch Design 68

Branch Design Community Bank Strategy Survey 68

PYMNTS

FEBRUARY 13, 2017

FedEx has officially announced the launch of FedEx Fulfillment , its new merchant-centric eCommerce platform designed to allow its partners to to fulfill orders and track inventory across multiple channels, as well as manage inventory for their stores. Speaking of responding to feedback… Bank Of America And The Automated Branch.

Data 122

Data Retail America Minneapolis 122

Independent Banker

JUNE 29, 2015

The most successful uses of the machines have been instances where they fit within an overall bank strategy that includes traditional branch tellers in some or even all of the locations, some community bankers and technology experts say. “We an in-store branch design firm in Cornelia, Ga. James Johnson, PCSB Bank.

ATM 70

ATM Video Community Bank Community 70

Gonzobanker

OCTOBER 21, 2015

She pointed to some lack of banking industry passion in the form of an expressionless Citi manager on window display in Manhattan … proud plaques on the wall and looking down at computer. This person needs rescued and whoever designed that expensive use of space?”

Las Vegas 60

Las Vegas Retail Phoenix Branch Design 60