ATM Marketplace
AUGUST 29, 2017
Discover how CapStar Bank created an accessible, boutique environment featuring an open concept floor plan with automated services and private consultation spaces.
The Financial Brand
FEBRUARY 16, 2015
Using the latest in digital technology, mBank''s new branch design reduces costs, improves consumer engagement and increases sales. Branch Strategies Branch of the Future Digital Selling Kinect mBank'
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Celent Banking
OCTOBER 20, 2016
Since my coverage areas include branch and ATM channel technologies, I often get asked, “What distinguishes successful branch channel transformation initiatives?” For example, physical design is clearly a new branch design element. Lead with Human Capital, Not Technology. Fair enough.
Celent Banking
JULY 6, 2016
The chart below shows surveyed likelihood of technology usage in future branch designs as measured by Celent’s Branch Transformation Research Panel in late 2015. Here’s one example of why I say this.
Celent Banking
MAY 13, 2016
In my view, the most impressive aspect of this initiative isn’t so much Citi’s pushing the technology envelope; it’s the organizational effort that was likely required. Getting its branch operations, mobile product management, IT and LOB leadership aligned represents real commitment to innovation.
South State Correspondent
OCTOBER 20, 2022
Design or pick the fastest customer experience. When designing or choosing new technology, select the one that employees or customers can complete the fastest. We have seen this a thousand times, and it is ALWAYS a mistake – banks do demos of technology but rarely try to use it themselves before purchasing it.
Jeff For Banks
SEPTEMBER 2, 2019
All the talk around the branch of the future is about design, staff levels, square footage, and technology. And the younger generation want help managing their budget, using the improved technology tools, and applying for loans. But look at our cool design! But look at our cool design! Long live the branch.
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