article thumbnail

What Bank & Credit Union Branches Must Look Like in 2022 and Beyond

The Financial Brand

With branch networks sharply reduced and their purpose changing, four experts reveal what the modern branch must have to succeed. The post What Bank & Credit Union Branches Must Look Like in 2022 and Beyond appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

7 Mistakes Financial Institutions Make With Digital Signage

The Financial Brand

Digital signs should improve in-branch marketing, communications and customer experience. The post 7 Mistakes Financial Institutions Make With Digital Signage appeared first on The Financial Brand - Banking Trends, Analysis & Insights. But do they? Here's how to avoid common pitfalls.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy

The Financial Brand

Its new flagship branch, retail pullback in Asia, wealth management focus and search for a Google Plex replacement are pieces of the puzzle. The post Top Execs Reveal Insights Into Citi’s Changing Consumer Banking Strategy appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

Three Ways to Get Stalled Branch Projects Back on Track

The Financial Brand

The post Three Ways to Get Stalled Branch Projects Back on Track appeared first on The Financial Brand - Banking Trends, Analysis & Insights. Timing and strategy are equally important as banks and credit unions address needed changes to their physical footprint and technology.

article thumbnail

Three Essentials to Creating a High-Performing Branch Network

The Financial Brand

Branch network optimization is complex, but done correctly by harnessing data and customer experience research, it is highly rewarding. The post Three Essentials to Creating a High-Performing Branch Network appeared first on The Financial Brand - Banking Trends, Analysis & Insights.

article thumbnail

7 Rules To Improve Total Experience Using the “Time-on-Task” Methodology

South State Correspondent

We don’t care if it is an ATM, a new branch design, a fraud database, a deposit account opening product, or a core system, time matters. Usually, speeding up technology comes down to intelligent design around a thoughtful process and using existing or third-party data to limit input time.

Policies 195
article thumbnail

Data Dive: FedEx Competes, BoA Automates And Hackers Hack … Everyone, Including Each Other

PYMNTS

When goods are sold, FedEx will manage packing and shipping the goods in customized and branded boxes. Boxes will be branded to the retailer, not FedEx). Apart from applying logistics expertise, the new service also promises partners access to better data sets for tracking items, managing inventory and analyzing trends.

Data 122