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Rethinking the Customer Experience: Themes from the 2017 Model Bank Submissions

Celent Banking

Customer experience initiatives are typically the most numerous. The standards of customer engagement are constantly changing, and banks are experimenting with new ways to drive increased satisfaction, higher revenue, and greater loyalty. Like any emerging technology, most institutions are in a “test and learn” phase.

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Top 13 Bank, Fintech & Financial Services Marketing Conferences

Fintech Labs Insights

While dedicated financial marketing events are limited, there are many other wide-ranging fintech and banking events that have numerous sessions on marketing and product topics. See below for links to our financial services calendars, including fintech, banktech, insurtech, general banking events, and more.

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Amid Blockchain And Robotics Hype, Corporate Lenders Still Start With The Cloud

PYMNTS

The entrance of non-bank FinTechs and alternative lenders, too, is adding new pressures on traditional FIs to up their digital games. There are a few things driving large financial institutions to think about digital transformation, but it starts with customer experience,” he recently told PYMNTS. “In

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How Innovative mPOS Is Paving The Way To A Self-Checkout Future

PYMNTS

Chief Information Officer John Lauderbach said in a press release in early January, “Our adoption of the company’s premium point-of-sale technology has already proven successful by enabling faster, more frictionless transactions for both our associates and customers.”. Fiserv CEO Jeffery Yabuki was set to be CEO of the merged firms.

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2021 GonzoBanker Awards

Gonzobanker

A few years ago, very few people would have guessed that tens of billions of dollars would be invested in fintech vendors and solutions annually – except it happened. 2021 fintech investments, merger activities, and overall focus were off the charts. Best Fintech Acquisition by a Bank. Fintech Acquiring Bank.

Fintech 147
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Celent Model Bank Awards 2017: Banking Products Innovation

Celent Banking

While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston. I look forward to seeing you there.

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Celent Model Bank Awards 2017: Banking Products Innovation

Celent Banking

While some banks are rolling out Open API development portals in response to regulations like PSD2, the Model Bank candidates in this category are using APIs to improve the customer experience. Join us for the 10 th annual Innovation and Insight Day on April 4 th in Boston. I look forward to seeing you there.