Boston Branding Customer Experience Operations 
Celent Banking
FEBRUARY 1, 2017
Customer experience initiatives are typically the most numerous. The standards of customer engagement are constantly changing, and banks are experimenting with new ways to drive increased satisfaction, higher revenue, and greater loyalty. Brands are similar and products/ services are frequently cross-sold.
PYMNTS
OCTOBER 16, 2019
Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.
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PYMNTS
OCTOBER 16, 2019
Boston startup True Tickets is teaming up with the Broadway theater company The Shubert Organization for blockchain-based mobile ticket delivery , the companies said in a press release Wednesday (Oct. Shubert Ticketing sells tickets through its retail brand, Telecharge, as well as through hundreds of third-party agents.
PYMNTS
DECEMBER 26, 2019
It launched the expansion into San Francisco in January, with plans to extend the service into New York, Boston, Los Angeles, Washington, D.C. In November, Dine Brands linked up with Postmates to offer delivery from thousands of locations, integrating delivery orders into IHOP’s and Applebee’s POS systems. and Chicago.
PYMNTS
JANUARY 25, 2019
John Culver, Starbucks president of international channel development and global coffee & tea , noted on the call with investors that, with nearly two decades of successful and growing operations under its belt, Starbucks is confident it can “navigate any fluctuation that may take place” in the Chinese market. As of Tuesday (Jan.
PYMNTS
SEPTEMBER 27, 2017
Berger’s ambition is to for Marie Claire to be the brand that curates an experience for women that is about discovering the “ Next Big Thing ” at the intersection at fashion, beauty, content and technology as women go about their day – making it, as Berger told Webster, experiential and real. And physical.
CB Insights
DECEMBER 19, 2017
Modern-day retail is at an inflection point as retailers face struggling physical storefronts, massive debt, and inefficient operations, among other issues. Formerly beloved brands such as Aeropostale, American Apparel, and PacSun bit the dust in 2016, and the pace of retail deaths has accelerated since then. Date: May 2017.
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