PYMNTS

JULY 21, 2017

Even as consumer expectation rises, a mere 25 percent of retailers are confident that they’re meeting the omnichannel demands of the retail industry, according to Boston Retail Partner research. In consumer news this week, we’ve learned that Generation Z-ers are most influenced by social media when it comes to purchasing decisions.

Retail 137

Retail social media Customer Experience Boston 137

William Mills

MAY 11, 2016

William Mills Agency and Beyond the Arc will be live blogging at FinovateSpring 2016. Branded version is available. ^KT. The account has a tie into social media and sharing. This is the integration of mobile social media with trading. As a co-branding solution, it would work very well.

Video 40

Video Mobile social media Analytics 40

PYMNTS

DECEMBER 21, 2016

Germany- and Boston-based Spreadshirt uses data, analytics and even social media information to build a product and spread news among communities while printing more than 3.6 Globally, the company has more than 500 employees spread between Leipzig; Boston; Henderson, Nev.; million items last year. “[Our Greensburg, Penn.;

Data 100

Data Boston Community social media 100

Cisco

MAY 29, 2019

According to JD Power, “Nearly 90% of retail banking customers who are highly satisfied with the advice provided by their financial institution say they “definitely will” reuse their bank or credit union for another product” (The Financial Brand). And those abandonment rates? 2019 website.

Customer Experience 72

Customer Experience Retail San Diego Study 72

William Mills

MAY 9, 2018

HQ: Boston, MA. HQ: Boston, MA. We license the technology to HW vendors and brands. Based in Boston, it looks like they have less than 20 employees, I’m not sure. William Mills III, Chief Executive Officer of William Mills Agency is live blogging today at FinovateSpring 2018. Website: projectfinance.io.

Security 40

Security Samsung Strategy San Jose 40

CB Insights

MAY 10, 2018

Before Bruce Doolin Henderson opened the doors of Boston Consulting Group on July 1, 1963, the concept of “competition” barely existed in American business culture, let alone the concept of strategy. By demystifying the management consulting process, books, classes, and blog posts bring more transparency to the marketplace of ideas.

Strategy 78

Strategy Management Analytics Tools 78