blockchain Customer Experience Financial Technology Innovation 
Insights on Business
DECEMBER 10, 2017
Banks, on the other hand, in addition to understanding complex regulations and having greater access to capital, know their customers and have their trust. Banks are also innovators. They are investing in education, hackathons, and other initiatives to allow everyone in the enterprise to be an innovator.
Insights on Business
OCTOBER 16, 2018
Creating compelling AI omni-channel customer experiences. Warren Raisch, IBM Executive Strategist, Watson Customer Engagement. Customers expect personalized engagement at every touch point. Carmelle Cadet, IBM Blockchain Payments Business Development Manager. Monday, October 22, 2018. 10:45-11:30 AM. 2:00-2:45 PM.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Insights on Business
SEPTEMBER 21, 2018
Every year, Money20/20 is one of my favorite conferences because I get to hear firsthand how leaders are reinventing financial services and are making fundamental shifts in technology, processes, people–and ultimately their own markets–to deliver better customer experiences, build skilled workforces, and solve industry-wide challenges.
PYMNTS
MAY 3, 2019
Small businesses (SMBs) are rarely early adopters of new financial technology (FinTech). However, with business owners and entrepreneurs often taking a page out of their personal lives as consumers, the eventual adoption of emerging solutions is an inevitable part of FinTech innovation.
Insights on Business
JUNE 14, 2018
Today, if banks want to continue to succeed, they must reinvent themselves once again from generalist to specialist by creating new products that enable banks to build better forms of customer experiences. Digital reinvention at its most fundamental level reconceives banking using a customer-first or customer-centric perspective.
Urs Bolt
OCTOBER 17, 2018
Fintech to facilitate inclusive financial system establishment in China, say experts. Leveraged by tremendous customer data, Chinese Fintech companies have an edge over their Western counterparts in innovation applications.”. China could improve its regulatory technologies.
Insights on Business
FEBRUARY 19, 2016
These firms collectively known as FinTechs or Financial Technology firms are disrupting the banking industry by dis-intermediating across a banking customer’s financial value chain. I am interested in hearing your thoughts and your organizations experience on this topic. What can banks learn from the FinTechs?
Expert insights. Personalized for you.
115 
Let's personalize your content