Big Data Customer Experience Fraud Risk Management 
PYMNTS
MARCH 22, 2018
Fraud detection startup Sift Science has raised $53 million in a series D round, bringing its total amount raised to $107 million. Founded in 2011, Sift Science plans to use this latest round of funding to grow its fraud detection and prevention product globally. Clients include Twitter, Airbnb, Twilio, Instacart, Zillow and Yelp.
CFPB Monitor
SEPTEMBER 8, 2022
He observed that “[d]igitalization has put a premium on online and mobile engagement, customer acquisitions, customization, big data, fraud detection, artificial intelligence, machine learning, and cloud management” and that “these activities require expertise and economies of scale that most banks do not have.”
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Gonzobanker
MARCH 6, 2020
Many financial institutions are leveraging robotic process automation (RPA) capabilities to improve customer experience and remain competitive. Many financial institutions are leveraging robotic process automation (RPA) capabilities to improve customer experience and remain competitive.
NCR
AUGUST 10, 2017
Could digital wallets reinvent the customer experience? Taking full advantage of digital wallets could put retailers in a stronger position to meet a big challenge: living up to customer expectations. In September 2016, only 12 percent of people held this view.
FICO
FEBRUARY 12, 2023
Product teams, business models and customer development strategy were all challenged in the last year as adaptation became the name of the game. The most popular posts in our Customer Development category dealt with digital banking, optimizing credit line increases, loan pricing and machine learning for credit risk models.
Bussman Advisory
SEPTEMBER 11, 2017
Services tend to be splintered across multiple channels, making for a disjointed customer experience. In a world of trillions of nanosecond micropayments and smart contracts, we think banks will increasingly be seen as trusted providers and fraud risk managers, for instance. In Industry 4.0,
Gonzobanker
DECEMBER 20, 2019
It was the original data junkie. Its Baldrige-winning tenacity on customer experience is legendary and consistent. Consumers was the first big credit union to deploy the Phoenix core system and this year was the first big go-live of the Lumin digital banking system. The bank’s strategy is laser-focused.
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